TAX - Human Capital - Payroll Services Delivery Manager(职位编号：DAL000MK)
安永华明会计师事务所
- 公司规模：500-1000人
- 公司性质：合资(欧美)
- 公司行业：会计/审计 金融/投资/证券
职位信息
- 发布日期：2013-03-11
- 工作地点：大连
- 招聘人数：若干
- 语言要求：英语精通
- 职位类别：客服经理(非技术)
职位描述
The position holder is responsible for one of the Payroll services delivery team in Payroll Services Centre to ensure the payroll services and related administration, inquiry management as well as Payroll system support shall be delivered in an efficient, timely and accurate manner to the specified clients group.
Responsibilities:
- Be accountable for the payroll services delivery to clients is in accordance to the defined services level agreements and established standard working process as well as in adherence to local legal requirements.
- Be responsible for the performance and competence build-up in the delivery team to ensure a high employee motivation and effective knowledge transfer.
- Be actively involved in Payroll services related project implementation and work closely with Human Capital Leadership, Solution Expert and Client Partnership team to ensure the team's development supports the firm's business growth.
- To help develop the team's approaches to drive for operational efficiency, effectiveness and customer satisfaction through a commitment of continuous improvement of key performance measurement areas.
Requirements
- Strong commitment, willing to cooperate, strong service mind and accountability.
- Keep positive attitude and solid performance under high work pressure.
- Track record of leading a team and leveraging diversity especially of a young and dynamic team.
- Knowledge or experiences in Services Center, Outsourcing, SAP Payroll / HR Applications etc. will be a plus.
- Strong cross-cultural communications and project management capabilities.
- Thought leadership in identifying short term and long term priorities in order to support business needs.
- Strong ability in complexity problem solving with creativity and open-mindedness.
- Strong interest in Payroll services strategy and track record of experience in improving process efficiency with IT tools.
- Excellent customer orientation with a high command of spoken and written English.
- Bachelor degree or above in Economics, Business or Computer or other related fields.
Who we are
At Ernst & Young, we support you in achieving your unique potential wherever you are in the world - both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies. And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can. You enjoy the flexibility to devote time to what matters to you, in your business and personal life. At Ernst & Young, we know it's your point of view, energy and enthusiasm that make the difference.
Modern tax regulations are highly complex and dynamic. As a tax professional at Ernst & Young, you'll gain the technical knowledge and industry experience you need to help clients manage their tax obligations effectively and enhance their financial performance. In turn, we'll help you achieve your potential by giving you business advisory experience and professional development. Our senior tax professionals will support you throughout your career, helping you to grow and become a leader in the tax profession. You'll gain wide-ranging experience across industries and geographies in an organization that has an unwavering commitment to quality. At Ernst & Young, we know it's your point of view, energy and enthusiasm that make the difference.
Responsibilities:
- Be accountable for the payroll services delivery to clients is in accordance to the defined services level agreements and established standard working process as well as in adherence to local legal requirements.
- Be responsible for the performance and competence build-up in the delivery team to ensure a high employee motivation and effective knowledge transfer.
- Be actively involved in Payroll services related project implementation and work closely with Human Capital Leadership, Solution Expert and Client Partnership team to ensure the team's development supports the firm's business growth.
- To help develop the team's approaches to drive for operational efficiency, effectiveness and customer satisfaction through a commitment of continuous improvement of key performance measurement areas.
Requirements
- Strong commitment, willing to cooperate, strong service mind and accountability.
- Keep positive attitude and solid performance under high work pressure.
- Track record of leading a team and leveraging diversity especially of a young and dynamic team.
- Knowledge or experiences in Services Center, Outsourcing, SAP Payroll / HR Applications etc. will be a plus.
- Strong cross-cultural communications and project management capabilities.
- Thought leadership in identifying short term and long term priorities in order to support business needs.
- Strong ability in complexity problem solving with creativity and open-mindedness.
- Strong interest in Payroll services strategy and track record of experience in improving process efficiency with IT tools.
- Excellent customer orientation with a high command of spoken and written English.
- Bachelor degree or above in Economics, Business or Computer or other related fields.
Who we are
At Ernst & Young, we support you in achieving your unique potential wherever you are in the world - both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies. And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can. You enjoy the flexibility to devote time to what matters to you, in your business and personal life. At Ernst & Young, we know it's your point of view, energy and enthusiasm that make the difference.
Modern tax regulations are highly complex and dynamic. As a tax professional at Ernst & Young, you'll gain the technical knowledge and industry experience you need to help clients manage their tax obligations effectively and enhance their financial performance. In turn, we'll help you achieve your potential by giving you business advisory experience and professional development. Our senior tax professionals will support you throughout your career, helping you to grow and become a leader in the tax profession. You'll gain wide-ranging experience across industries and geographies in an organization that has an unwavering commitment to quality. At Ernst & Young, we know it's your point of view, energy and enthusiasm that make the difference.
公司介绍
Ernst & Young is one of the leading global professional services firms in the world. With more than 130,000 staff around the world, we at Ernst & Young are proud of what truly sets us apart in the profession - Our People First culture. Ernst & Young helps you achieve your best by providing great learning and career growth opportunities, by offering ways to help you achieve satisfaction at work and in life, and by looking at each decision with a keen eye towards how it will affect you.
To cope with our expansions in the PRC, we are eager to invite enthusiastic team members to join us.
安永是一家国际性的专业服务机构，全球拥有超过 130,000 名员工。为配合业务发展，诚聘专业人才。
Please forward full resume in English with a cover letter, photocopy of academic certificates, job references, current and expected salary and a recent photo by mail to or by fax to or by email to us.
请将简历寄至本公司。
To cope with our expansions in the PRC, we are eager to invite enthusiastic team members to join us.
安永是一家国际性的专业服务机构，全球拥有超过 130,000 名员工。为配合业务发展，诚聘专业人才。
Please forward full resume in English with a cover letter, photocopy of academic certificates, job references, current and expected salary and a recent photo by mail to or by fax to or by email to us.
请将简历寄至本公司。