厦门招聘

Job description

Managing several key account teams with the responsibility to bring our client’s cargo from the door of the factory to the customer’s final destination, with a strong focus on possible improvements and innovation.

Coordinating between all internal and external stakeholders and continuously optimize the supply chain set-up to ensure the best outcome for our clients. This includes working with suppliers, local agents, carriers, client teams etc

Guiding and growing our internal teams to keep improving the service and solutions provided to our customers. This includes driving the improvement of our supply chain IT tools, focusing on data analytics and intelligent innovations   

 

Accountabilities 

Provide customer-oriented service at all time, thinking for the client

Facilitate the provision of solution management, account management and enhancement of supply chain that meets and exceed customers’ expectations  

Manage customer issue escalations and lead the initiative to develop prevention and resolution for key customers. Establish corrective actions to mitigate problems based on root cause analysis

Focus is not only on executing day to day operations, but also on playing a strategic role. 

Working closely with the teams to improve service quality and identify new opportunities to drive operational excellence.

Lead the operations team and be responsible for the preparation and delivering of regular business reports and reviews with customers and other stakeholders. This includes maintaining and improving the SOP’s, developing and monitoring supply chain KPI’s, leading collaborative planning

Utilize available data through intelligent analytics and initiate new supply chain solutions / optimizations.

Responsible for the success of continuous contract renewal with key customers.

                     

Qualifications

Enthusiastic leader, with the drive to create the best team outcome. 

Team player with ability to form, lead, and motivate a team. 

Good motivator and facilitator to ensure that set targets are achieved

Ability to gain credibility and trust internally and with customers.

Strong analytical skills and creative thinking.

Excellent communication (verbal, written, listening, and presentation) skills required in both Chinese and English (German is an advantage)

Above 7 years working experience in Supply Chain/Logistics enterprise, especially with 3-5 years relevant working experience in Account Management/ 4PL Solutions Experienced professional who wants to drive change management / improvement programs, collaborate cross-functionally and has a passion for exploring progressive solutions for key accounts.

Previous experience working in and with multicultural and global teams.

Strong data analytic capabilities

Bachelor degree or above, Masters or equivalent degree preferred

  

Headquartered in the thriving city of Shanghai, MOOV has the full arsenal of logistic services. Whether your need supply chain management, ranging from 4PL programs, warehousing, value added services, domestic transportation, freight forwarding (ocean, air, train), customs clearance (import & export) or project cargo handling, we have the solution your seek.

Our company was born from a 100+ year heritage and later rebranded as an exciting, modern and capable spin-off to help facilitate your business between China and the World. We carry the pride of our origin providing supply chain & vendor management to the global clients.

Our venture was initiated in 2013 and quickly expanded; we currently operate warehouses in several major port cities in China. By utilizing both Dutch and Chinese strengths and expertise to successfully implement customized logistics solutions for global clients to-, from- and inside of China.

We believe that reliable supply chain solutions are crucial in the sustainability of any business, both large or small, and managing them can often be a challenge. At MOOV, we therefore specialize in solving problems, not just for you, but with you. Our aim is to develop tailor-made solution to every logistical problem you face.

Welcome to join our team that is entrepreneurial, innovative and committed to delivering flexible and effective solutions. Through teamwork and collaboration, we can get things done and grow together for MOOV, ourselves, our customers and our community. Let's MOOV forward together!