厦门招聘

RingCentral provides cloud computing-based business phone systems designed for today's mobile and distributed business world. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communication for modern, flexible business environments.

The Manager of SRE & DevOps contributes to the strategic objectives of the Innovation Division by providing 24x7 support of cloud-based production platform by managing 15+ SRE & DevOps team members in Xiamen office and coordination technical efforts with company’s offices across the Globe.

Responsibilities:

1. Maintain 24x7 production environment with a high level of service availability. Perform quality reviews, manage operational issues

2. Interface with Dev/QA/OPS teams to identify root cause analysis and re-instrument triggers to prevent future network degradation and outages

3. Provide leadership and direction to SRE & DevOps staff that are responsible for break-fix, uptime and reliability for core services, distribution, and customer access network elements and related interfaces

4. Implementation new cloud and HA technologies, features, and tools

5. Partner with development teams in defining and implementing improvements in service architecture

6. Implement automation and orchestration for manual processes required to operate and deploy cloud services, be focused on new ideas for internal OPS/SRE tools by working closely with advanced technology and high IT professionals

7. Provide leadership and managerial coaching to SRE & DevOps engineers in Xiamen office

8. Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and operations management teams across the Globe

9. Participate in company-wide initiatives to develop design patterns, and champion them on the relevant R&D teams

Required skills:

1. 5+ years of proven experience in support or development globally distributed cloud SaaS services with demonstration Management Level experience

2. Proven ability to deliver, measure, and manage big cloud environments with 5k+ VMs of high-growth SaaS systems with 99.99%+ SLA

3. Experience with automation/configuration management using either Puppet, Chef or an equivalent

4. Ability to use a wide variety of open source technologies and cloud services including micro services

5. Deep understanding of the software delivery process with the ability to implement and enforce that process across the organization

6. Excellent project management skills. Understands the difference between waterfall, agile, scrum and any other project management tools to effectively strike the right balance.

7. Experience with public cloud technologies

RingCentral (NYSE:RNG) 是全球知名的企业云商务通信协作、联络中心解决方案领导者，总部位于硅谷，分公司遍布全球。目前全球员工约6000多人，全球企业客户350,000多家，市场占有率连续4年稳居北美***。RingCentral于2013年在美国纽交所上市，上市至今股价累计翻了15倍多。2020年，RingCentral入选福布斯全球***上市公司2000强。

厦门铃盛软件有限公司，是RingCentral于2011年8月在中国厦门成立的研发中心，目前对员工开放申请长期远程办公政策，支持云面试、云入职。

截至2020年，RingCentral连续六年荣膺Gartner全球UCaaS（统一通信即服务行业）魔力象限领导者； 厦门铃盛软件荣获美世2020-2021中国卓越健康领袖奖，并连续第二年荣获HR Asia亚洲***企业雇主奖。

厦门铃盛软件有领先国际的硅谷软件技术和管理经验，秉承硅谷文化，注重开放沟通、平等交流，以及高于业界平均的薪酬水平和完善的福利体系，并于2016年荣获中国成长型“ Service Provider Top 100”。成立以来吸引了大批来自美国、加拿大、澳大利亚、英国、中国台湾等世界各地知名学府的优秀人才，有毕业于牛津大学、北京大学、清华大学、厦门大学、上海交大、中科大的顶尖人才及来自于BAT、亚马逊、思科、联想、IBM等公司的精英加入，我们将充分发挥国际先进技术管理经验，利用厦门人才、环境优势，力将厦门铃盛发展成世界一流的软件研发中心。

薪酬福利
- 股票激励及员工购股计划；
- 有机会出差国外，学习交流国际先进技术；
- 带薪年假休假20天，放松身心；
- 公积金：高于业内标准；
- 六险：养老，生育，医疗，工伤，商业保险；
- 一年一度综合体检，一年四季健身激励；
- 上班免费班车接送，更有丰厚的岛外交通补贴；
- 节假日关怀礼物，更有生日惊喜等着你；
- 丰富的水果/零食/饮料供应；
- 丰富的技能培训、英语培训，提升员工晋升空间。


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