物流客服
荷瑞国际物流(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2020-12-19
- 工作地点:上海-浦东新区
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语一般
- 职位月薪:4-7千/月
- 职位类别:货运代理
职位描述
本岗位工作地点:临港
岗位职责:
负责安排联系客户,安排订仓、进仓、检验、向船公司订仓、运输、货物跟踪、制作装箱计划、联系车队、报关、制作单证、发送出运信息、更新系统、结算等事宜,独立操作完成CFS流程
制作单证及其它相关文件,负责录入应收应付费用
负责与客户沟通进仓及放货事宜
客户投诉、纠纷的处理
持续提升客户服务体验,获得客户的认可
上级交办的其它工作
工作表现的主要衡量指标:
客户服务满意度的改善
生产力的提高
质量管控
客户投诉率
学习机会:
获得强大的团队协作能力
发展领导力
学习物流行业的专业先进的操作及商务知识
必备条件:
正直Integrity
有创新能力Innovation
对物流行业有全面的了解,并至少有3年相关的工作经验
有良好的团队意识和货代物流行业的服务意识
工作态度积极向上
良好的维护客户关系的能力
善于团队合作
优先条件:
有与本岗位相同工作经验
在物流行业丰富的资源
有英文读写能力
公司介绍
Headquartered in the thriving city of Shanghai, MOOV has the full arsenal of logistic services. Whether your need supply chain management, ranging from 4PL programs, warehousing, value added services, domestic transportation, freight forwarding (ocean, air, train), customs clearance (import & export) or project cargo handling, we have the solution your seek.
Our company was born from a 100+ year heritage and later rebranded as an exciting, modern and capable spin-off to help facilitate your business between China and the World. We carry the pride of our origin providing supply chain & vendor management to the global clients.
Our venture was initiated in 2013 and quickly expanded; we currently operate warehouses in several major port cities in China. By utilizing both Dutch and Chinese strengths and expertise to successfully implement customized logistics solutions for global clients to-, from- and inside of China.
We believe that reliable supply chain solutions are crucial in the sustainability of any business, both large or small, and managing them can often be a challenge. At MOOV, we therefore specialize in solving problems, not just for you, but with you. Our aim is to develop tailor-made solution to every logistical problem you face.
Welcome to join our team that is entrepreneurial, innovative and committed to delivering flexible and effective solutions. Through teamwork and collaboration, we can get things done and grow together for MOOV, ourselves, our customers and our community. Let's MOOV forward together!
Our company was born from a 100+ year heritage and later rebranded as an exciting, modern and capable spin-off to help facilitate your business between China and the World. We carry the pride of our origin providing supply chain & vendor management to the global clients.
Our venture was initiated in 2013 and quickly expanded; we currently operate warehouses in several major port cities in China. By utilizing both Dutch and Chinese strengths and expertise to successfully implement customized logistics solutions for global clients to-, from- and inside of China.
We believe that reliable supply chain solutions are crucial in the sustainability of any business, both large or small, and managing them can often be a challenge. At MOOV, we therefore specialize in solving problems, not just for you, but with you. Our aim is to develop tailor-made solution to every logistical problem you face.
Welcome to join our team that is entrepreneurial, innovative and committed to delivering flexible and effective solutions. Through teamwork and collaboration, we can get things done and grow together for MOOV, ourselves, our customers and our community. Let's MOOV forward together!
联系方式
- Email:recruiting.shahr1@kuehne-nagel.com
- 公司地址:静安区恒丰路568号恒汇国际大厦 (邮编:200070)