厦门招聘

Job Summary:
Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the company's financial objectives and other operational performance indicators

Client Servicing
· Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
· Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
· Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
· Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
· Identify and recommend enhanced and new products and services that answer clients' business needs
· Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
· Build and maintain ongoing relationships with the identified key persons within client organization
· Attend client planning meetings and contribute by providing ACNielsen insights and solutions to client's business needs
· Assist in ensuring adherence to the approved company policies on business conduct / ethics when servicing clients
· Ensure client service deliverables are aligned with the regional client service standards
· Communicate with Internal Japan CS team and CR CS team to ensure client query
Financial Management
· Achieve revenue, profitability, quality, speed of delivery and productivity targets as assigned
· Ensure continuous market scoping initiatives and release of business proposals to targeted client are pursued to ensure adequate supply of business prospects are in the pipeline
· Contribute to overall team plan by generating revenue and/or cost savings ideas
Functional / Technical
· Maintain an accurate and up-to-date knowledge on research techniques and applications
· Provide value-added analyses and respond to special requests
· Manage data quality issues by overseeing data inquiry process
· Ensure standard operating procedures within area of responsibility are observed
· Recommend improvements in work processes within area of responsibility
· Good command of Japanese in order to build and maintain on-going relationships with client's management level
People Management
· Set objectives and monitor performance for the team
· Ensure recognition of effective work performance and utilize effective disciplinary actions when appropriate
· Address professional development goals and needs of direct reports
· Ensure proper dissemination of information and implementation of company rules and regulations as well as policies and procedures
· Contribute to driving world class employee satisfaction through the implementation of relevant organizational initiatives that build on employee commitment

Pls send your CVs to Lisa.Yuan@nielsen.com

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Nielsen, offering services in over 100 countries, is a global leader in delivering market research, information and analysis to the consumer products and service industries. More than 9,000 clients rely on Nielsen's dedicated professionals to measure competitive performance, to understand market dynamics, to provide consumer insights and to develop strategies that generate increased sales and profits.

If you are looking for:
*a career with the global leader in market research industry
*challenges in various sectors of business
*exposure to the key players of consumer products and the IT industry

Join Nielsen.
Nielsen is committed to developing our people and providing them with ample opportunities to grow. If you are client-focused and ready to meet greater challenges, we would like you to join our team. Please send a detailed resume with salary expected to us. Please contact our HR team at above address.