厦门 [切换城市] 厦门招聘

Customer Service Representative

柯达乐芮管理(上海)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司

职位信息

  • 发布日期:2017-03-14
  • 工作地点:厦门
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语 精通
  • 职位月薪:4.5-6千/月
  • 职位类别:客服专员/助理  

职位描述

职位描述:
Responsibilities:
1.Attend to sales & general enquiries from local customers. Prepare price quotation/sales contract if required.
致力于跟澳洲内销客人的关于销售订单问题的询问和远程沟通(办公地点在厦门)。若有需要,准备报价单或者是合同。
2.Coordinate and monitor the domestic order fulfillment, shipment planning and tracking.
协调和跟踪内销订单的完成,计划和安排货物。
3.Execute order to cash transactions in AX to confirm sales in time, in compliance with the procedures, and prepare the tracking records.
根据订单流程,在AX系统里做从订单到现金的操作,并保留跟踪记录。
4.Send the relevant documentation to customers for delivery.
发送相关的文件给客人,配合他们的提货。
5.Deal with finance adjustments based on appropriate approval.
根据审批流程,处理财务调账。
6.Handle and feedback to customers' requirements and complaints pertaining to our goods & services.
处理和反馈客人提出的关于货物和服务的要求和投诉。
7.Proper filing of all shipment files and financial documents.
对所有出口和财务文件进行归档。
8.Work closely with other functions to drive for process.
和其他相关部门密切配合,推进流程的改善。
9.Run and monitor order status and sales reports.
下载订单和销售报表,并会分析和跟踪。

Job Requirements:
1.University graduate.
大学毕业
2.Knowledge in order process and customer service.
订单经验
3.Strong command of oral and written English. Fluent oral communication with Australia local customer is required.
精通英语, 需要能和澳洲本地客人流利的沟通。
4.Can read and wite in Engish for the mail
良好的英文能力,会阅读和写英文邮件
5.Good at EXCEL. Experiences in Microsoft Dynamics AX is preferred.
熟练运用EXCEL,有微软的AX系统经验优先
6.Good communication and problem solving skills.
良好的沟通和解决问题的能力
7.Customer orientated. Result orientated.
以客户,结果为导向
8.Quick learner.
学习能力强
9.Good team work spirit.
良好的团队精神

职能类别: 客服专员/助理

关键字: 客户服务 订单管理

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公司介绍

About Kodak Alaris
Who is Kodak Alaris?
Kodak Alaris is a global technology company that’s delivering the future—now. Our advanced, patented intellectual property combines breakthrough technologies, machine learning and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers what they want before they know they want it. Born from one of the world’s most trusted brands, we’re pushing the boundaries with a new vision for a new era. Innovative, nimble, creative and driven, we keep one step ahead of the rapidly accelerating pace of business—with all eyes on what’s coming next.

Machine intelligence. Human smarts.
Combining software, hardware and experience, we’re uniquely positioned to deliver end-to-end solutions—turning your data into actionable intelligence. We give you unprecedented command of your company’s strengths, with deeper insights into your customers, and absolute confidence in your decision-making.
 
Clarity means certainty
Our proprietary technologies provide pinpoint sharpness when it matters most. Consumers depend on it when they print their photos at our kiosks—and share their images with others from around the world in our global online community. Elite photographers depend on it when their images will be seen by millions. Businesses and governments depend on it to create winning strategies and fuel every decision.
 
Technology made for how organizations work
Our technology is fine-tuned and deployed to solve each customer’s unique needs, challenges and goals—that’s how we’re delivering the future now.

To best tell a cohesive Kodak Alaris story the business units were grouped under primary messages:
-Actionable Intelligence (AI Foundry, Alaris)
-Create & Connect (Kodak Moments, D2C, Event Imaging, Professional Photographers and Labs)

KODAK ALARIS ACTIONABLE INTELLIGENCE
We empower businesses and governments of all sizes by streamlining and automating manual business processes—turning documents into data and creating actionable intelligence to propel organizations forward.
 
KODAK ALARIS CREATE & CONNECT
We transform moments into lasting memories—connecting people from around the world and inspiring them with new technologies and intuitive tools to preserve their memories forever. We also equip elite photographers and labs with advanced film, paper and chemicals to create their finest work—so every image can be preserved long into the future.

联系方式

  • 公司地址:地址:span新金桥路27号金桥软件园8号楼1楼