厦门招聘

职位描述：
Amazon's Seller Marketplace is a large and fast growing business where millions of customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. In this context Amazon is looking for talented, English and Mandarin speaking Listing Account Specialists based in China to support the international seller business on the European Amazon websites and bring improvements to the existing product catalog.

The Listing Account Specialist will work with our Sellers to improve the quality of their listings on Amazon. They will educate Sellers on the advantages of high-quality listings and identify the causes of poor listing quality. They will advise Sellers on the technical aspects of listing improvement and report progress to internal stakeholders. The Listing Account Specialist will also interface with internal technical and business teams around the globe and contribute to platform changes and improvements.

Computer/internet-savvy candidates with great interpersonal skills should apply.

Responsibilities:
? Actively manage a portfolio of international sellers whose listings need improvement
? Clearly communicate the benefits of high-quality listings to sellers
? Work with sellers to define timelines and corrective actions
? Identify root causes of listing problems and drive resolution
? Maintain service levels defined per project and ensures consistent quality of delivery
? Engage internal and external customers/teams to define requirements, test data integrity, and verify business processes

Basic Qualifications:
? Young professional with Bachelor /Under-graduate degree (preferably in E-commerce, Business, Marketing or Computer Science)
? Fluency in written and oral English as the company language and German, Italia, French, Spanish or Mandarin
? Advanced computer literacy in Microsoft Office (especially MS Excel, ability to create macros) applications
? Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
? Excellent communication skills with the ability to face internal and external partners in a professional and mature manner
? Ability to work cross-functionally and with a wide range of employees with different skill sets

Preferred Qualifications
? Work experience in a technical account management position or similar is a plus
? Basic understanding of eCommerce and B2B Communication (XML and Webservices)
? nice to have: SQL basics 举报 分享

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。