厦门 [切换城市] 厦门招聘

Customer Service Representative (客户服务代表)

利胜地中海航运(上海)有限公司厦门分公司

  • 公司规模:50-150人
  • 公司性质:外资(非欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2016-12-07
  • 工作地点:厦门
  • 招聘人数:1人
  • 职位月薪:4500-5999/月
  • 职位类别:客服专员/助理  

职位描述

职位描述:
客户服务代表

Responsibilities:

- Handle/co-ordinate various booking release
- Handle customer queries/complaints and ensure customer orders/requirements or daily follow up clearly transferred to all concerned parties
- Raise system improvements to prevent problems from recurring and to recommend solutions to potential problems and improvements to the system
- Carry out all relevant duties as outlined in the Company procedures and policies
- Perform any other job duties assigned by immediate supervisor and management


Requirements:
- University graduate, major in International Trade/Foreign Trade is preferred
- 3 years working experience in Liner Company is preferred
- Be familiar with MS Office
- Fluent in spoken and written English (CET6 or above)
- Pleasant personality, customer focus and tactful telephone calls handling skills
- Carefulness

请符合条件者将相关简历发至 : cn177-xm.recruitment@msc.com

职能类别: 客服专员/助理

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公司介绍

Head-quartered in Geneva, Switzerland, MSC has grown rapidly to become one of the leading global shipping lines of the world. Currently MSC maritime fleet has grown significantly to reach the rank of the 2nd largest carrier in the top 20 container liners.

联系方式

  • Email:cn177-xm.recruitment@msc.com
  • 公司地址:厦门市思明区湖滨北路72号中闽大厦2301 (邮编:361000)