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博西华家用电器服务江苏有限公司成立于2008年12月31日，作为博西家用电器（中国）有限公司的全资子公司，主要职责是承担博西家用电器集团旗下品牌产品在中国境内的客户服务工作。
秉承博西家电在欧洲40多年的专业服务经验和提供优质服务的企业宗旨，博西华家用电器服务江苏有限公司以高效健全的管理体系和覆盖全国的服务网络为每一位客户提供完美的服务体验。公司在全国设有两个呼叫中心，30余家客户服务中心，近200家客户服务站，近2000家特约维修网点。近万名专业服务人员为用户提供包括：24小时热线、市区24小时内上门、免费安装调试（材料费除外）的终身服务。礼貌热情的专业服务团队、健全的服务网络，先进的客户服务管理软件，完善的质量反馈体系和跟踪回访制度，保证了客户服务质量的持续改进。经过不懈努力，博西华家用电器服务江苏有限公司获得了广泛的市场好评和消费者的信赖。
母公司简介：
BSH Hausger？te GmbH is the largest manufacturer of home appliances in Europe and one of the leading companies in the sector worldwide. The group was founded in 1967 as a joint venture between Robert Bosch GmbH (Stuttgart) and Siemens AG (Munich). Since the beginning of 2015 BSH exclusively belongs to the Bosch Group. Today, BSH operates 42 factories in 13 countries in Europe, the US, Latin America and Asia. Together with a global network of sales and customer service subsidiaries, the BSH family is today made up of nearly 80 companies in around 50 countries, with a total workforce of about 53,000 people.

博西家用电器集团是欧洲最大的家电产品制造商，也是全球家电行业领导者之一。集团成立于1967年，由罗伯特?博世有限公司和西门子股份公司共同组建。自2015年初，博西家用电器集团正式成为博世集团的全资子公司。目前，博西家用电器集团在欧洲、美国、拉丁美洲和亚洲的13个国家运营管理42家工厂；在全球约50个国家拥有80余家公司（包含全球销售网络和客户服务子公司），员工总人数达53,000左右。

Within the brand portfolio the main brands are Bosch and Siemens. With its eight special brands (Gaggenau, Neff, Thermador, Constructa, Viva, Ufesa, Junker and Zelmer), BSH caters to the individual wishes of consumers. Four regional brands (Balay, Pitsos, Profilo and Coldex) ensure a broad presence in their respective home markets.

博世家电和西门子家电为博西家用电器集团旗下的主要品牌。此外，集团通过旗下八个各具特色的专业家电品牌Gaggenau、Neff、Thermador、Constructa、Viva、Ufesa、Junker和Zelmer来满足消费者的不同需求。集团还拥有四个区域性品牌Balay、Pitsos、Profilo和Coldex，以确保在各个区域市场上拥有广阔的业务覆盖。

The Group’s product portfolio spans the entire spectrum of modern household appliances. It extends from stoves, ovens and extractor hoods to dishwashers, washers and dryers, from refrigerators and freezers to small appliances (Consumer Products) such as vacuum cleaners, coffee machines, electric kettles, irons and hairdryers.

博西家电拥有品类丰富的现代家用电器产品，从灶具、烤箱、吸油烟机到洗碗机、洗衣机和干衣机；从冰箱、冰柜到吸尘器、咖啡机、电热水壶、熨斗和吹风机等小家电。

A clear strategic orientation towards quality and innovation determines the company’s actions and development. BSH relies on its outstanding products and the added value that they provide to the customers in terms of performance, convenience and user-friendliness. Thus the Group creates the prerequisite for long-term customer satisfaction and the basis for people’s trust in BSH and its brands.

博西家电紧紧围绕“品质”和“创新”的精准战略定位，制定集团的发展规划和具体行动方针。凭借卓越的高附加值产品，博西家电在产品性能、便捷操作和用户友好度等方面带给广大消费者出众的体验，为集团获得长期的客户满意度创造了先决条件，也为集团以及旗下品牌赢得消费者信赖打下了坚实的基础。

Protecting the environment and the climate has been an integral part of the Group’s corporate strategy for decades. BSH’s energy- and water-saving household appliances make a significant contribution toward conserving resources. The transfer of know-how within the BSH Group serves to set global standards on the environmental protection front too. BSH is committed to the Guidelines on Environmental Protection the principle of sustainability, and thus to the responsible handling of resources.

博西家电始终将环境和气候保护作为公司发展战略的重中之重。近几十年来，博西家电不断推出节能、节水型家电产品，在资源节约领域做出了突出贡献；与此同时，集团内部的环保技术传递与共享，也使博西家电成为环保方面的全球表率。博西家电始终遵守环境保护指导方针与可持续发展原则，致力于实现资源的合理利用。

BSH has also set itself the goal of achieving a 25 percent reduction in specific resource consumption in manufacturing and administration by 2015.

在企业运营过程中，博西家电还制定了具体的环保目标——在2015年减少生产管理中25%特定资源的消耗量。

In 2016 the independent Top Employers institute certified BSH as one of the "Top Employer Europe" for the fourth time in a row. This title is awarded to global companies that qualify for Top Employers in at least five nations. As in the previous year, we achieved this in Belgium, Germany, the Netherlands, Poland, Spain and Turkey and for the first time also in France and Great Britain. Moreover, BSH has been certified as Top Employer Asia Pacific and Top Employer USA. In Germany, BSH has been certified once again as "Top Employer Germany" as well as “Top Employer Engineers”. In China, BSH has been twice named a “Top Employer China”.

截至2016年，博西家电已连续第四年被杰出雇主调研机构认证为“欧洲***雇主”。获奖企业需要在至少五个国家同时达到***雇主的标准，方可获此殊荣。在比利时、德国、荷兰、波兰、西班牙和土耳其，博西家电凭借长期的优秀表现屡获殊荣，今年则首次在法国和英国获得了“杰出雇主”认证。此外，博西家电于今年荣膺“亚太杰出雇主”及“美国杰出雇主”称号。在德国，博西家电再度被评为“德国***雇主”和“德国工程师杰出雇主”。在中国，博西家电则连续两年荣获了“中国杰出雇主”称号。