湘潭招聘

职位描述：
Role & Responsibilities:
1. Business retention & Service Assurance
Receive the routine booking from local & overseas station
Validate the booking info
Ensure full set of docs is received
Ensure clear shipping instruction to handle normal & 3rd party billing shipment
For FOB (RO) term, check with overseas destination office for term/rate on booking acceptance.
(Pre-approval if applicable)
Counter propose alternative carriers' option & lead time per overseas request
Notify import shipment to consignee with providing the "Shipment Arrival Notice"
Send out shipment summary report to customer / overseas office (if applicable)
Inform shipper the ad-hoc charges and seek for acceptance (Cancellation, storage, change location etc.)
Revert if updated connecting flight and ETA to shipper/ overseas if needed

2. Business Implementation
Report / Follow up irregularities with customers & liaison with overseas stations (Revert with customer / shipper on special repackaging instruction to warehouse for compliance)
Prepare the SOP for SME accounts

3. Business Development
Expand the selling on other services scope on existing customers/suppliers (Relationship & Vendor management) (FS involvement when needed)
In-house selling on Service and Product Development for any of overseas Trade Lane or Free hand shipment opportunity (e.g. trucking, export clearance, and cross trade expansion)
Meet with potential customer for further Business development when needed

Education and Experience requirements
Minimum of 1~2 years experience in services and logistics industry
Industry knowledge for handling procedures of airfreight or sea freight
Strong MS applications, fluent English and Cantonese/Mandarin

Job Skills and Competencies for this position
Strong communication skill and service etiquette
Sales oriented with excellent service etiquette
Cooperative, and real team player with broad business insight
Self disciplined and good time management;
Strong analytical skills and be solution provider
Can use resources to achieve goals and objectives within timeline
Accountable and responsible; Positive attitude under pressure
Ability to work accurately, whilst under pressure.
Self-motivated and have ability to work effectively alone or as part of a team.
Proven ability to build rapport with customer and ability to manage challenging people scenarios 举报 分享

上海鹤沙劳务服务有限公司是经上海市人力资源和社会保障局批准，在2002年经工商局登记注册成立的一家专业从事劳务派遣、劳务输出、人事代理、人才推荐、生产外包等业务的人力资源服务机构。是上海市人才服务行业协会会员单位。

本 公司在浦东新区航兴路48号拥有500多平米的三层独幢办公大楼，其中一楼业务大厅提供劳动工资、劳动合同管理、社会保险管理、劳动争议调解、求职登记与 招聘、工伤及医疗管理等专业窗口，主管人员均持证上岗，为企业及公司下属劳务工提供专业、周到的实质服务。二楼拥有专用的文档资料储存室及档案保管室，并 制定了相应的保密制度与措施。

    我们本着用好现有人才,稳住关键人才,吸引急需人才,储备未来人才的原则，为各个企业和求职者提供优质高效的双赢服务。

我们更坚信：凭着我们专业的人事管理能力、优秀的管理团队、严谨的工作态度、娴熟的业务技能，一定为你提供优质的人力资源服务质量！