湘潭招聘

岗位职责：
1、受理来电来访，能够及时发现客户问题并给到正确和满意的回复；
2、具备处理问题、安排进展、跟进进程、沟通及疑难问题服务的意识跟能力，最大限度的提高客户满意度。

任职资格：
1、专科以上学历，有一定客户服务工作经验，有一定的客户服务知识和能力 。
2、计算机操作熟练，office办公软件使用熟练，有一定的网络知识基础
3、要求一定要有“客户为先”的服务精神，一切从帮助客户、满足客户角度出发。
4、性格要求沉稳、隐忍，善于倾听，有同理心，乐观、积极。普通话标准、流利，反应灵敏。
5、热爱工作，敬业、勤恳，乐于思考。

新东方教育科技集团（NYSE:EDU）由1993年11月 16日成立的北京新东方学校发展壮大而来，目前集团以培训为核心，拥有新东方亲子中心、泡泡少儿教育、优能中学教育、基础英语培训、大学英语及考研培训、出国考试培训、多语种培训等多个培训体系，同时在基础教育、职业教育、教育研发、出国咨询、文化产业等方面取得了骄人的成绩。作为中国最大的著名私立教育机构，新东方教育科技集团于2006年9月 7日在美国纽约证券交易所成功上市。
截止目前（2012年6 月），新东方已经在全国49 个城市设立了 54所学校、6家产业机构、47 家书店以及 500家学习中心，累计培训学员 1800万人次。

New Oriental Education Technology Group(NYSE:EDU) was born out of Beijing
New Oriental School established on November 16,1993. At present, the group lays
its core business on training, with an array of educational programs and training
systems. It includes the New Oriental Kinder Place, POP Kids Education, U Can High
Schoos Education, elementary English Training, college English Training , overseas
stdy entrance examination training, as well as foreigh language training other than
english . With 18 years' consistent efforts, the group has made marvelous
achievements in elementary and occupational education, education R&D , overseas
study consultation and culural industries . Beijing the top private educational
organization ih China, New Oriental Education Technology Group was listed on
NYSE on September 7, 2006 under the name of EDU.
By June 31, 2012 New Oriental has delivered its educational programs , services
and products to students through an extensive network of 54 new oriental schools,
6 industrial organizations , 47 " Dogwood" bookstores and over 500 training
centers , Since the foudation in 1993, New oriental Group has had more than 18
million cumulative student enrollments up to now.