西安招聘

Job Summary

General · 担任客户和高纬的使者，熟知客户各部门、部门员工和职责 · 通过为访客和员工提供高效、礼貌和个性化的服务提升企业形象 Target · 电话回复/客户接待等基本工作完成率100%； · 客户满意度95%； · 客户员工个性化需求10分钟内响应； · 协助完善接待服务、会议服务等流程体系； · 其他特殊工作的支持 Main responsibilities: ? Keep tracking work request ? Work order control and management ? Help answer customer inquiries ? Act as a liaison between the customer and front of house or backstage service teams ? Telephone directory and seat plan update · Assist on Business card and name board application · Key management ? Provide support and suggestion to customers by telephone, email and face to face ? Handle user complaints or any crises for further process ? Provide support and suggestion to customers by telephone, email and face to face ? Assist in preparation, review and submission of weekly and monthly reports as required ? Escalate unresolved issues or case anomalies to the management team

Cushman & Wakefield is the world’s largest privately-held commercial real estate services firm. The company advises and represents clients on all aspects of property occupancy and investment, and has established a preeminent position in the world’s major markets, as evidenced by its frequent involvement in many of the most significant property leases, sales and assignments. Founded in 1917, it has 235 offices in 60 countries and more than 14,000 employees. It offers a complete range of services for all property types, fully-integrated on a global basis, including leasing, sales and acquisitions, debt and equity financing, investment banking, corporate services, property management, facilities management, project management, consulting and appraisal. The firm has more than $5.5 billion in assets under management through its wholly-owned subsidiary Cushman & Wakefield Investors. A recognized leader in local and global real estate research, the firm publishes its market information and studies online at www.cushmanwakefield.com/knowledge. In China, Cushman & Wakefield maintains six market-leading offices in Beijing, Shanghai, Chengdu, Guangzhou, Shenzhen and Hong Kong. More information is available at www.cushmanwakefield.com.

高纬环球是世界最大的私人房地产咨询服务公司，为客户提供与房地产租赁、投资相关的全方位咨询服务，在全球各大市场处于领先地位。公司成立于1917年，在全球60个国家拥有超过235个办公室，员工超过14000名。公司业务覆盖与房地产相关的各个领域，包括租赁、销售与收购、债务和股权融资、投资银行、企业房地产服务、物业管理、设备设施管理、项目管理、咨询和估值等。公司各地管理物业资产价值超过55亿美元。高纬环球是全球认可的房地产研究专家，公司网站提供一系列房地产研究报告。高纬环球在中国有六个办公室，分布于北京、上海、成都、广州、深圳和香港。更多内容，请访问www.cushmanwakefield.com.