西安招聘

Job Title: Manager

Business Unit: RMS

Job Summary:

Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the company’s financial objectives and other operational performance indicators

Job Responsibilities:

Finance Management

§ Achieve revenue, profitability, quality, speed of delivery and productivity targets as assigned

§ Ensure continuous market scoping initiatives and release of business proposals to targeted client are pursued to ensure adequate supply of business prospects are in the pipeline

§ Contribute to overall team plan by generating revenue and/or cost savings ideas

Client Service

§ Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market place

§ Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews

§ Lead the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement

§ Build and maintain ongoing relationships with the identified key persons within client organization

Functional / Technical

§ Maintain an accurate and up-to-date knowledge on research techniques and applications

§ Provide value-added analyses and respond to special requests

§ Manage data quality issues by overseeing data inquiry process

§ Recommend improvements in work processes within area of responsibility

People Management

§ Utilize the Performance and Development Plan to communicate and assess performance objectives, competency lists and development plans for direct reports

§ Establish high standards of performance and hold associates firmly accountable for meeting those standards

§ Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs and deliver desired performance levels

§ Establish a strong team environment focused on exceeding internal and external client requirements

§ Conduct consistent periodic coaching "work with-s" to observe team members with clients and provide feedback

Key Competencies:

§ Critical thinking and problem solving skills

§ Communication skills

§ Influencing and leading

§ Team work

§ Adaptability

Role Requirements:

§ BA / BS Required (MBA desirable)

§ 3-6 years FMCG (marketing / sales) or research-related industry experience desired

§ Sufficient knowledge of research techniques and methodologies

§ Fluency in both English and Chinese

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Nielsen, offering services in over 100 countries, is a global leader in delivering market research, information and analysis to the consumer products and service industries. More than 9,000 clients rely on Nielsen's dedicated professionals to measure competitive performance, to understand market dynamics, to provide consumer insights and to develop strategies that generate increased sales and profits.

If you are looking for:
*a career with the global leader in market research industry
*challenges in various sectors of business
*exposure to the key players of consumer products and the IT industry

Join Nielsen.
Nielsen is committed to developing our people and providing them with ample opportunities to grow. If you are client-focused and ready to meet greater challenges, we would like you to join our team. Please send a detailed resume with salary expected to us. Please contact our HR team at above address.