西安招聘

Job Knowledge / Skill:

专业知识技能：

ADMINISTRATIVE AND TECHNICAL RESPONSIBILITIES 行政和技术职责

Receive and confirm all guest room reservations.

接收并确认所有的房间预订。

Take and processes reservation requests received by phone, letter, fax etc. sends confirmations.

接受通过电话,信件,传真等方式的预订并发回确认.

Answer enquiries about hotel services and facilities; Answers questions on rates and room type available.

回答关于酒店服务和设施的询问；回答房价和房间类型的询问。

Assist in creating maximum efficiency within the department.

在部门里创造最高的效率。

Answer complaints regarding reservations and refers problems to reservation supervisor.

回答关于预订的投诉并把问题向预订主管汇报。

Sort and classify reservations into several types such as VIP commercial firms, group and regular F.I.T. etc.

按顺序把预订分为几类，例如贵宾，商务公司，团队和散客等。

Update correspondence based on subsequent notices, I.E. revisions, cancellations, follow up letter and deposit if any. Make sure that the correspondence against the details in the computer is correct.

在接到通知后修改确认，例如修改预订，取消预订，如需押金等书面确认。根据计算机内的详细信息确定确认书是否正确。

Prepare reservation correspondence and VIP list for the following day, crosschecks and hand to

the F/O manager and DOSM every evening.

准备下一天的预订信和贵宾名单，交叉检查并在每晚交至前台经理及市场总监。

COMMERCIAL RESPONSIBILITIES 商业职责

Provide services and information to guest that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.

通过合适的途径,向客人提供服务和最新、最准确的信息。

Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.

保持饭店的良好声誉并协助饭店赢得更高的利润。

HUMAN RESOURCE RESPONSIBILITIES 人事职责

Build a good working relationship with all colleagues and employees of the Hotel.

同饭店的所有同事和员工建立良好的工作关系。

REPLACEMENT AND TEMPORARY MISSION 替代和临时任务

Be flexible and take tasks may be assigned or required by Management. In case of absence, another clerk will be designated for the workload.

灵活接受管理层分派的临时工作。缺席时另一名预订员代替其工作。

Education:

教育：大专以上学历

Experience:

工作经验：具备星级酒店1年以上工作经验，具备相当的预订经验.

Additional Skill required:

其它技能要求：

熟练应用英语，熟练使用office工具，Word, Excel, power points

In the heart of ancient and modern ”Xi’an city” a new Grand Barony will be open soon! We are looking for ambitious people who want to join the fascinating world of hospitality.
西安天骊君廷大酒店即将盛大开幕，诚邀有志于酒店行业发展的各路精英加盟。

Passion for British aristocratic luxury
钟情于英伦贵族奢华
BARONY’s history began in 1927，follow the England style of “Elegant” ,“Gentle” and “Hospitable”, the name Barony get renowned. Today, BARONY HOTELS & RESORTS WORLDWIDE has developed into an international hospitality company specialized in city business hotel and resort, property hotel, serviced apartment and upscale club management. With more than seventy four and five star hotels and resorts we have signed and managed. Our business mainly covers the area of the mainland of China, North America, Europe and South Africa.
始创于1927年的君廷酒店及度假村集团，一路沿袭着英伦式的“优雅”、“绅士”与“好客”，让君廷的名字得以完美的诠释。时至今日，君廷酒店及度假村集团已经发展成为一家国际品牌酒店集团，主要管理城市商务酒店、度假酒店、高档服务式公寓及高级俱乐部会所。目前，君廷国际酒店集团加盟、管理及签署了七十多家四、五星级商务酒店和度假酒店。业务领域主要遍布中国大陆、北美洲、欧洲、南非等国家。

Hotel Introduction
酒店介绍
It’s the first time that GRAND BARONY brand launched in Xi’an City, Grand Barony Xi’an is an upscale urban business hotel that gets the business and leisure together and also blends British aristocracy with Chinese culture.
西安天骊君廷大酒店是“君廷”品牌在西安的首次进驻，开业后的酒店将是一家集商务与休闲于一体，融合了英伦贵族气质与中国文化特色的高端城市商务酒店。
Grand Barony Xi’an is located at No.198, South Taibai Road, Yanta district, next to Western Electronic Mall, has 260 rooms and suites, elegant decorative Chinese and Western restaurants with its unique style, SPA, swimming pool, gym room and entertainment facilities.
酒店位于西安市雁塔区太白南路与科技二路交叉口，毗临西部电子商城，拥有260余套各式客房，装饰考究、独具风格的中西式餐厅，SPA，及游泳、健身等娱乐健身设施。

Barony Hotels & Resorts Worldwide
君廷酒店及度假村集团
Rely upon the scientific managerial mode, advancing operational strategy of brands and effective high-tech means, Barony Worldwide implements the high unification of the philosophy, strategy and high-tech application. Barony always upholds the strategic tenet of "Think Globally, Act Locally" and pursues the perfect combination of" internationalization and localization"; Abide by the core value of “Equality, Happiness，Dignity, Freedom”, take the sustainable development and green initiative responsibility.
君廷国际酒店集团借助着科学的管理模式、准确的品牌全球战略定位，运用优质高效的科技手段，实现了理念、战略和高科技的高度统一。“全球思维，区域运作”；“国际化与本土化”的完美结合是我们的战略宗旨；“平等、快乐；尊荣、自由”是我们的企业核心价值观；以持续、绿色环保的理念来履行我们“生态Sanctuary”的社会责任。

Our Team & Service Principle
我们的团队及服务理念
Barony is a highly people orientated company. The successful development of employees within the team and a positive working environment are characteristic for the Barony. We insist on the management philosophy of "We are one" as well as "people foremost" to jointly exploit the hotel market in China. "Right thing at the right time" is our service principle.
人才管理及团队建设君廷秉持以人为本的管理理念，专注于员工的发展，团队的建设，创造坦诚直率的工作环境。“We are one”，“我们是一家人”！ 我们始终铭记：“Right thing at the right time”-- 在最适当的时间提供最恰如其分的服务！


报名方式：通过前程无忧直接投递简历或发送简历至grandbaronyxian@163.com