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Senior LTE RAN Support Engineer(爱立信/Ericsson) 00052926

Global Services Center 全球服务中心

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信/网络设备  电子技术/半导体/集成电路

职位信息

  • 发布日期:2012-11-13
  • 工作地点:北京
  • 招聘人数:8
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:通信技术工程师  

职位描述

Description
Working with assigned Customer Support Request;
Provide technical support for Ericsson LTE RAN system and solution
Participate in global support case handling process
Perform problems isolation and product faults identification
Provide onsite support and troubleshooting
Perform knowledge transfer to internal staff
Handle various levels (high, detail & low) of documentations and Knowledge Based Article
Provide Emergency Support for Ericsson LTE RAN system.
Interact with external and internal customer(s) during various stages of support and implementation


Qualifications
At least bachelor degree in Telecommunication, Computer Science, Electronic Engineering.
Minimum two years working experience in LTE RAN area.
Self-motivation, have strong sense of responsibility & team work spirit
Excellent communication ability
Independent but also a good team player with strong interpersonal and presentation skills
Good customer management skill and able to deal with difficult and complex situations
A quick learner with excellent implementation skill, drawing upon one's creativeness and resourcefulness
Fluent in spoken & written English


To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00052926

公司介绍

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会,让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务,我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立,总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗(350亿美元)。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。