Technical Services Manager
上海浩元企业管理咨询有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2015-03-04
- 工作地点：上海
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：售前/售后技术支持经理 售前/售后技术支持主管
职位描述
Summary:
Supports key customers regarding product uses and provides information and advice on the benefits of products. Provides technical leadership and works with cross-functional groups in the evaluation of competitive products.
Responsibilities:
? Provides senior-level technical consulting services for customers and prospective customers.
? Serves as technical resource and troubleshooter of product performance issues after sales are closed and while products are being tested or installed.
? Investigates and resolves performance related product complaints by overseeing performance testing; collecting and evaluating data from various sources. May identify user and/or design problems.
? Using the latest understanding of customer applications, oversees testing of our products against competitor products. May conduct complex and one-of-a-kind testing.
Requirements:
? Bachelor’s/University degree in Chemistry or related sciences.
? Strong plastic compound background is preferred
? Technical Product and Process Knowledge. Knowledge and capabilities to be recognized as credible advisor in the manufacturing technology, implementation and stewardship.
? Problem Solving. Applies analytical thinking to identify causes of and identify potential solutions to problems. Able to be innovative in identifying new solutions.
Supports key customers regarding product uses and provides information and advice on the benefits of products. Provides technical leadership and works with cross-functional groups in the evaluation of competitive products.
Responsibilities:
? Provides senior-level technical consulting services for customers and prospective customers.
? Serves as technical resource and troubleshooter of product performance issues after sales are closed and while products are being tested or installed.
? Investigates and resolves performance related product complaints by overseeing performance testing; collecting and evaluating data from various sources. May identify user and/or design problems.
? Using the latest understanding of customer applications, oversees testing of our products against competitor products. May conduct complex and one-of-a-kind testing.
Requirements:
? Bachelor’s/University degree in Chemistry or related sciences.
? Strong plastic compound background is preferred
? Technical Product and Process Knowledge. Knowledge and capabilities to be recognized as credible advisor in the manufacturing technology, implementation and stewardship.
? Problem Solving. Applies analytical thinking to identify causes of and identify potential solutions to problems. Able to be innovative in identifying new solutions.
公司介绍
Established early 2001, Harvin Consulting specializes in HR Solutions and Project Management Consulting and our clients range from big multinational companies to small local enterprises.
？ HR Solutions
？ Executive Search
？ Career Counseling/coaching
？ Assessment
？ Project Management Consulting
？ PMP & CAPM Certification Training Program
？ Project Management Tools & Techniques
？ Project Management System Optimization
？ HR Solutions
？ Executive Search
？ Career Counseling/coaching
？ Assessment
？ Project Management Consulting
？ PMP & CAPM Certification Training Program
？ Project Management Tools & Techniques
？ Project Management System Optimization