Customer Service Specialist (Part Time) 兼职客服
埃肯国际贸易(上海)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2013-07-11
- 工作地点:上海-浦东新区
- 招聘人数:若干
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:客服专员/助理(非技术) 销售行政专员/助理
职位描述
MAIN TASKS/RESPONSIBILITIES
Establish a customer focused culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction
Coordinate with plant in Norway and Ningxia
Documentation, Movex, transportation/logistics arrangement, inventory accounting and handling of claim
Arrange the cargos in store, coordinate with sales and customers, AR control, analyze the account receivable, make the AR paper.
Take customers feedbacks/ complaints, documenting the same in the record and escalating to the Supervisor for advice and resolution.
QUALIFICATIONS
College degree or above
Good oral and written English
Customer service experience would be preferable
Excellent interpersonal and communication skills, initiative working attitude and able to work under pressure
Skillful in using MS office, including word/excel/power point/outlook, etc.
To be a good team player
公司介绍
The company develops silicones, silicon products and carbon solutions by combining natural raw materials, renewable energy and human ingenuity.
Elkem helps its customers create and improve essential innovations like electric mobility, digital communications, health and personal care, and smart and sustainable cities.
With a strong track record of operational excellence and continuous improvement since 1904, Elkem’s global team of more than 6,800 people has a joint commitment to stakeholders: Delivering your potential.
Elkem is develops its business in support of the ambitions of the UN Sustainable Development Goals and the Paris agreement. In 2020, Elkem was rated “Gold” on sustainability by EcoVadis and among the world’s top 5% on climate transparency and action by CDP.
In 2020, Elkem achieved an operating income of NOK 24.7 billion. The company is listed on the Oslo Stock Exchange (ticker: ELK).
Due to business development, we look forward to having professional talents join us and grow together. For those who are interested in our positions, please directly apply through this website(both English and Chinese), or send via email (email subject:51job_applied position_name)
Email: hr.esh@elkem.com
Contact: Ms. Serena Xu
联系方式
- Email:hr.esh@elkem.com
- 公司地址:湖北省家庭办公