西安 [切换城市] 西安招聘西安客服及技术支持招聘西安售前/售后技术支持工程师招聘

Service Engineer (NU)

阿美特克商贸(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2021-06-04
  • 工作地点:上海-浦东新区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持工程师

职位描述

Responsibility:

 ·        Performance service visits to customers, including instrument relocations

 ·        Manage the respective service email, telephone response and remote log-in facilities for the respective product groups assigned, ensuring a timely response for service related issues. 

 ·        Produce working method statements and risk assessments for service related working within the factory and on customer’s sites. 

 ·        Adherence to all required user’s site safety regulations

 ·        Provide customer training in the factory and on-site where required

 ·        Produce/provide on-site service reports

 ·        Create and review Customer Service Instruction (CSI) documents as required

 ·        Ensure that the service section of CRM system is updated and maintained as required. 

 ·        Provide service support to the product departments 

 ·        Assist with and provide instrument factory testing and installations if required 

 ·        Test products in accordance with documented test procedures

 ·        Ensure all products meet required performance criteria

 ·        Ensure all products meet required quality and safety criteria

 ·        Maintain/produce factory test reports as required

 ·        Undergo cross-product training as required by the Customer Service Department (CSD) 

 ·        Install, maintain and repair high tech scientific equipment at customer sites both domestic and international 

 ·        Preventive maintenance visits

 ·        Rapid response to problems in the filed

 ·        Assist with installation of systems

 ·        Site inspections prior to installation 

 ·        Training of users

 ·        Other ad hoc assignment as assigned by line manager.           


Requirement:

 ·        Degree or Diploma in Electronic Engg/ Electronic & Communication Engg/ Electrical & Electronics Engg/ Instrumentation Engg

·        At least 5 years of experience in Electronics cum mechanical fault findings would be preferred.

 ·        High level of communication / interpersonal skills (verbal and written)

 ·        Must be self-motivated, able to work alone and with others (At all levels across the country)

 ·        Willing to travel in China

 ·        Good written & reading English skills

 ·        Pleasant telephone manner

 ·        Good organizational skills

  

公司介绍

Ametek Commercial Enterprise (Shanghai) Co., Ltd.

Ametek is a leading global manufacturer of instrumentation, electrical and electro-mechanical products. Ametek products are sold worldwide through its Electronic Instruments and Electromechanical Groups. Ametek Shanghai, Being China Regional HQ, are responsible for the sales and marketing of its products throughout China. To enhance our services in the region, we welcome high qualities talents.

阿美特克是全球领先的生产电子仪器和机电马达的国际集团公司,总部位于费城的近郊。阿美特克集团公司有众多的分支机构和工厂,分别位于美国和美国本土以外的全球15个国家,共有15000名员工。因业务扩展需要,在外高桥保税区成立了商贸公司,从事国际贸易和维修业务,需招聘所述职位。

联系方式

  • Email:Maggie.Li@ametek.com
  • 公司地址:自由贸易试验区富特东三路526号1幢2层A1A4部位