某全球知名教育培训机构招聘营运总监
上海任仕达人才服务有限公司
- 公司性质：合资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-09-11
- 工作地点：广州
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：销售行政经理/主管 销售经理
职位描述
Major Responsibilities:
Full operation of the center including course sales, the delivery of academic services, student service (front desk and customer relations) and finance. This includes all pre-sale and post-sale activity in the center.
Key Responsibilities: 1. Manage all day to day activity in the center; ensure efficient operation of the center.
2. For new Centers, work with the Real Estate team on all pre-opening processes including design, dealing with the building owners and management company, fit-out, local licensing issues, fire inspection, equipment requisitioning and with the marketing team on launch even preparation.
3. Lead the Center management team and hold weekly meetings to coordinate the team Interface with national Sales (on EA resources and projections), Telemarketing (on appt volume), with Student Services (on booking and operating processes), Academic (on materials and teaching production) and Finance teams (on monthly reporting and payroll); Interface with regional Real Estate (on larger maintenance issues), Marketing and Student Life teams and regional IT Coordinator.
4. Ensure efficient and high quality production of academic programs.
5. Manage all class booking and customer service processes, and ensure rapid follow up to customer service problems.
6. Oversee operation of the sales team (Sales force, selling techniques, etc.) and lead the team to hit sales targets, allocate appointments on a daily basis to sales teams, ensure quality and consistency of appointment confirmation process, customer reception, sales meeting presentation (and materials), follow up and close, update Center sales board on a daily basis.
7. Oversee all equipment installation and maintenance.
8. Coordinate with Marketing on Center-focused marketing activity.
9. Manage school budget, cash management and keep strict control of expenses.
10. Monitor adherence to operating policies and administer disciplinary system.
11. Oversee payroll and bonus calculation and allocation as appropriate
12. Manage the cleaning staff and ensure regular cleaning of the Center
13. Act as a leader and role model for the Center.
14. Participate in regional management meetings, discussions and contribution to strategic direction of the region. Constantly come up with ways in which the Center systems can be improved, develop and implement proposals.
Requirement:
1. Bachelor degree or above in business management or related.
2. 5~8 years work experience and at least
3. years on senior management position in fast-paced growth environment. Had independently handled overall management and experienced work with people from different culture.
4. Strong interpersonal skills and proven track record in team leadership and staff management.
5. Sales and marketing background, previous experience in meeting sales targets a plus.
6. Organizational abilities, detail-oriented and able to manage complex multifaceted organization.
7. Can work under pressure, creative, problem-solving and self-motivated.
8. Good people management skill, able to hire, train and monitor staff.
9. Basic finance management skills.
10. Good computer skills, including MS-Office.
11. Good English skills Travel Required: Some travel in China region.
Full operation of the center including course sales, the delivery of academic services, student service (front desk and customer relations) and finance. This includes all pre-sale and post-sale activity in the center.
Key Responsibilities: 1. Manage all day to day activity in the center; ensure efficient operation of the center.
2. For new Centers, work with the Real Estate team on all pre-opening processes including design, dealing with the building owners and management company, fit-out, local licensing issues, fire inspection, equipment requisitioning and with the marketing team on launch even preparation.
3. Lead the Center management team and hold weekly meetings to coordinate the team Interface with national Sales (on EA resources and projections), Telemarketing (on appt volume), with Student Services (on booking and operating processes), Academic (on materials and teaching production) and Finance teams (on monthly reporting and payroll); Interface with regional Real Estate (on larger maintenance issues), Marketing and Student Life teams and regional IT Coordinator.
4. Ensure efficient and high quality production of academic programs.
5. Manage all class booking and customer service processes, and ensure rapid follow up to customer service problems.
6. Oversee operation of the sales team (Sales force, selling techniques, etc.) and lead the team to hit sales targets, allocate appointments on a daily basis to sales teams, ensure quality and consistency of appointment confirmation process, customer reception, sales meeting presentation (and materials), follow up and close, update Center sales board on a daily basis.
7. Oversee all equipment installation and maintenance.
8. Coordinate with Marketing on Center-focused marketing activity.
9. Manage school budget, cash management and keep strict control of expenses.
10. Monitor adherence to operating policies and administer disciplinary system.
11. Oversee payroll and bonus calculation and allocation as appropriate
12. Manage the cleaning staff and ensure regular cleaning of the Center
13. Act as a leader and role model for the Center.
14. Participate in regional management meetings, discussions and contribution to strategic direction of the region. Constantly come up with ways in which the Center systems can be improved, develop and implement proposals.
Requirement:
1. Bachelor degree or above in business management or related.
2. 5~8 years work experience and at least
3. years on senior management position in fast-paced growth environment. Had independently handled overall management and experienced work with people from different culture.
4. Strong interpersonal skills and proven track record in team leadership and staff management.
5. Sales and marketing background, previous experience in meeting sales targets a plus.
6. Organizational abilities, detail-oriented and able to manage complex multifaceted organization.
7. Can work under pressure, creative, problem-solving and self-motivated.
8. Good people management skill, able to hire, train and monitor staff.
9. Basic finance management skills.
10. Good computer skills, including MS-Office.
11. Good English skills Travel Required: Some travel in China region.
公司介绍
上海任仕达人才服务有限公司诚聘
联系方式
- Email：recruitmentsh@cn.randstad.com