西安招聘

工作内容:

1. 负责仪器报修、维修合同及相关订单处理。

2. 服务咨询如案件进度、产品说明书提供等。

3. 备件销售支持与报价，质保更换备件保管。

4. 服务记录（报告）定期整理与发放。

5. 服务备件订货、维修领用与管理。

6. 客户投诉、客户反馈(CFS)收集管理。.

7. 接受公司指派的其他相关工作。

Resposiblities

1. Responsible for repair case register, repair contract, hand on related order.

2. Provide customer enquiry such as repair service status, product manual.

3. Provide spare quotation , repairing quotation and contract.

4. Collect service records (repair) and share the info with other department

5. Need order spare for service if necessary and keep trace for these parts.

6. Collect and handle customer complaint, raise and update in CFS.

7. Accept other tasks assigned by company.

Other administration duties assign from time to time

任职条件 Requirement

1. 大专以上学历，3年以上工作经验 College degree or higher, at least 3 years working experience.

2. 良好沟通表达能力，较好的英文水平。 Good communication and expression ability.

3. 有客户支持或销售经验，对服务工作热情。 Have customer support or service experience and passion to service job 4. 具有一定备件库存管理知识 Have knowledge about spare stock management

5. 能熟练 Office软件，懂Sap者优先考虑。 Can operate office and have experience of Sap is an advantage.

6 Prefer with some basic technical knowledge

7 Prefer with at least 1 to 2 years working experiences in relevant field.

8 Proficient in English and Mandarin with good interpersonal and communication skill

9 Proficient in PC skills amd MS Office 10 Be capable of working independently and well under pressure

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