Customer Services Representative
上海任仕达人才服务有限公司
- 公司性质：合资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-03-26
- 工作地点：深圳
- 招聘人数：若干
- 工作经验：一年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：客服专员/助理(非技术)
职位描述
Responsibilities:
1.Provide day-to-day customer support to existing clients, such as:
- Taking calls/answering questions
- Helping users complete transactions (while understanding their specific buyer - seller relationship requirements)
- Monitoring transactions and reaching out to customers proactively to assist with completion of tasks
2.Administer training to clients on various functions within the system.
3.Communicates with various departments within company and our partners to ensure an integrated approach to a client relationship
Qualifications / Experience:
1.Bachelor's degree with 1-2 years working experience
2.Strong Operations experience in the international supply chain or trading industry
3.Strong communication skills a must, and multilingual in the following languages - English, Cantonese and Mandarin. Fluency in other Asian languages will be an added advantage.
4.Detail oriented, a desire to solve problems, analytical
5.Ability to multi-task and work in a deadline / time sensitive environment
6.Ability to work independently
1.Provide day-to-day customer support to existing clients, such as:
- Taking calls/answering questions
- Helping users complete transactions (while understanding their specific buyer - seller relationship requirements)
- Monitoring transactions and reaching out to customers proactively to assist with completion of tasks
2.Administer training to clients on various functions within the system.
3.Communicates with various departments within company and our partners to ensure an integrated approach to a client relationship
Qualifications / Experience:
1.Bachelor's degree with 1-2 years working experience
2.Strong Operations experience in the international supply chain or trading industry
3.Strong communication skills a must, and multilingual in the following languages - English, Cantonese and Mandarin. Fluency in other Asian languages will be an added advantage.
4.Detail oriented, a desire to solve problems, analytical
5.Ability to multi-task and work in a deadline / time sensitive environment
6.Ability to work independently
公司介绍
上海任仕达人才服务有限公司诚聘
联系方式
- Email：recruitmentsh@cn.randstad.com