西安招聘

About the position:

The primary responsibility of the Retail Operations Manager is to oversee and further improve the store operation standard in the region

 

 

Principal job responsibilities:

·         Conduct scheduled store visit to ensure stores are efficiently and effectively managed.

·         Ensure the execution of all applicable policies and guidelines. 

·         Track compliance with operations policy and procedure.

·         Ensure operations standards are in line with the brand objectives.

·         Increase the overall sales in the responsible district by setting proper targets and implementing operating plans.

·         Analyze retail KPIs, identify opportunities and suggest plans to improve and grow the business by increasing the store productivity.

·         Work with store team to address retail operations concerns and issues.

·         Work closely with Functional supporting team to identify the training needs and tools required to improve the in-store customer service.

·         Reinforces the company’s commitment to customer service, through the China Way of Service (CWS)

·         Ensures that stores are merchandised in a way that is consistent with company philosophies and merchandising plans.

·         Ensures Store Managers maximize business through contests, promotions, and most importantly consistent, ongoing training and development of all employees.

·         Maintain the good relationship with landlords

Performs other duties as directed by Senior Manager, Retail Operations and the corporate office.

Qualifications & Experience: 

·         Minimum 10 years of retail experience of which 5 years at managerial level

·         Retail, consumer goods, and luxury industry preferred

·         Experience in multi-store management; managing over 10 stores and over 4 cities

·         Result oriented and ability to work well with all levels of management and build relationship

·         Good analytical mind and problem solving skills

·         Excellent people management and coaching skills

·         Team player with positive mindset and excellent work ethics

·         Ability to handle customer complaint

·         Flexible and able to work under pressure

·         Proactive, organized and detail-minded

·         Able to exercise independent judgment and take action

·         Understanding of financial statement and retail metrics

·         Good command of both written and spoken English and Chinese

  Proficient in PC skills, such as MS Office and POS system

2020、21年度中国杰出雇主品牌。

Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 26,000 people worldwide of whom more than 11,500 are located in Thailand, where the Company manufactures its jewellery. Pandora is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, Pandora’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).