(ID64797) 知名法资银行客户服务（8个月产假替代）
上海任仕达人才服务有限公司
- 公司性质：合资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2019-05-20
- 工作地点：北京
- 招聘人数：1人
- 工作经验：1年经验
- 学历要求：大专
- 职位月薪：6-8千/月
- 职位类别：客服专员/助理
职位描述
Main duties:
- Keep an updated customer profile data base (i.e. client contact list), answer client’s phone calls and make necessary actions to ensure that the complete and concise solutions/answers are provided on a timely basis. Keep clients updated of changes in regulations and rules.
- Deal with daily transactional works. Process the instructions received from clients including Payment, Loan&Depo, L/C, Guarantee, FX deals, etc and coordinate with operations.
- Follow up required transactional documents and its related matters (i.e. fax agreement, exceptional approval…)
- Escalate issues to RM and department head to ensure that snags and issues received appropriate attention for resolution
- Collect related documentation according to check list and provide account service to corporate clients such as KYC, radical/account opening, closure and account maintenance ;
- Cross check and valid OPTIM contractual documentation
- Department consolidation (bank statement reconciliation, fax indemnity etc.)
- Perform other tasks assigned by department head
职能类别： 客服专员/助理
公司介绍
联系方式
- Email：recruitmentsh@cn.randstad.com