Technical Support Engineer
深圳市斯尔顿科技有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2018-02-06
- 工作地点:深圳-龙岗区
- 工作经验:无工作经验
- 学历要求:本科
- 职位月薪:0.9-1.2万/月
- 职位类别:技术支持/维护经理 售前/售后技术支持经理
职位描述
Your New Role Overseas Technical Support Engineer
1、Responsible for overseas product installation, commissioning guidance and technical support, provide solutions;
2、Coordinate with customers’ technical team and conduct the practical skills trainings for the overseas customers which include product use, daily maintenance and solutions to solve problems;
3、Collecting product quality problems, feedback to relevant departments to improve product stability and customer satisfaction;
4、Support in exhibition show to install product and explain product as product specialist;
5、Make up and update application training material;
6、Collect and analyze the competition information and customer product demand to better define the product need and optimization, and work with R&D and manufacturing departments to ensure that current and future products meet all end user requirements;
7、Stay up to date with developments by reading professional journals, attending scientific conferences, etc., and advise about market trends, product innovation/product improvement.
To succeed in this role, you should have the following skills and experience
1、Bachelor degree and above in Biomedical Engineering, Physics, Electronics Engineering, Mechanical Engineering or relevant field, overseas work/study experience required
2、Professional presentation skills and strong communication skills with outgoing character
3、Good skill for Microsoft office software, Good English communicating skill, verbal and written
4、Team work spirit and customer service awareness, desire to acquire knowledge and drive to succeed
5、Ability to travel (short term international travel~30%)
1、Responsible for overseas product installation, commissioning guidance and technical support, provide solutions;
2、Coordinate with customers’ technical team and conduct the practical skills trainings for the overseas customers which include product use, daily maintenance and solutions to solve problems;
3、Collecting product quality problems, feedback to relevant departments to improve product stability and customer satisfaction;
4、Support in exhibition show to install product and explain product as product specialist;
5、Make up and update application training material;
6、Collect and analyze the competition information and customer product demand to better define the product need and optimization, and work with R&D and manufacturing departments to ensure that current and future products meet all end user requirements;
7、Stay up to date with developments by reading professional journals, attending scientific conferences, etc., and advise about market trends, product innovation/product improvement.
To succeed in this role, you should have the following skills and experience
1、Bachelor degree and above in Biomedical Engineering, Physics, Electronics Engineering, Mechanical Engineering or relevant field, overseas work/study experience required
2、Professional presentation skills and strong communication skills with outgoing character
3、Good skill for Microsoft office software, Good English communicating skill, verbal and written
4、Team work spirit and customer service awareness, desire to acquire knowledge and drive to succeed
5、Ability to travel (short term international travel~30%)
职能类别: 技术支持/维护经理 售前/售后技术支持经理
关键字: 海外技术经理 海外技术总监 海外经历 医疗器械 技术支持 售后服务 出国深造 高薪 发展平台 应届毕业生
公司介绍
深圳市斯尔顿科技有限公司成立于2003年,是一家专业从事医疗无损仪器研发、生产及销售的高新技术企业,在各主要城市设有多个分支机构,销售网络覆盖全国。公司自成立以来,一直与清华大学、华南师范大学、首都医科大学附属北京同仁医院、北京大学深圳医院等多家高校及临床医疗单位保持紧密合作。
公司关注医疗技术最新发展动态,重视新产品的开发,2005年成立深圳市莫廷影像技术有限公司,全面启动品牌战略,打造“莫廷”品牌,在日本、欧洲、美国均获得了“MOPTIM”商标。公司主要产品有眼科OCT、手持自动验光仪、电子视力检测仪、眼压计、裂隙灯、手术显微镜、立体阴道镜系统等,销售网络覆盖全球。其中OCT和视力筛查仪系列产品以优异的性能,稳定的质量深受全国各级医院的欢迎。我们始终坚持自主研发的道路,所有产品拥有自主知识产权。
作为国家眼科诊断与治疗设备工程技术研究中心-光信息检测与成像(深圳)实验室,深圳眼科检测技术-工程实验室,清华大学深圳研究生院-合作研发基地,公司坚持引领创新之路,致力于引进人才,公司本科以上学历人员占比50%,拥有强大研发队伍,博士后、硕士、留学生等专业人才。公司重视人才成长,营造“真诚开放 专业高效 快乐进取”的良好工作氛围,以高标准的团队矢志打造“中国***的医疗技术公司”。
如果你有理想、有抱负、有才华,渴望更大的发展舞台,希望能实现从中国制造到中国创造,树立自己的品牌,我们竭诚欢迎您的到来!
公司关注医疗技术最新发展动态,重视新产品的开发,2005年成立深圳市莫廷影像技术有限公司,全面启动品牌战略,打造“莫廷”品牌,在日本、欧洲、美国均获得了“MOPTIM”商标。公司主要产品有眼科OCT、手持自动验光仪、电子视力检测仪、眼压计、裂隙灯、手术显微镜、立体阴道镜系统等,销售网络覆盖全球。其中OCT和视力筛查仪系列产品以优异的性能,稳定的质量深受全国各级医院的欢迎。我们始终坚持自主研发的道路,所有产品拥有自主知识产权。
作为国家眼科诊断与治疗设备工程技术研究中心-光信息检测与成像(深圳)实验室,深圳眼科检测技术-工程实验室,清华大学深圳研究生院-合作研发基地,公司坚持引领创新之路,致力于引进人才,公司本科以上学历人员占比50%,拥有强大研发队伍,博士后、硕士、留学生等专业人才。公司重视人才成长,营造“真诚开放 专业高效 快乐进取”的良好工作氛围,以高标准的团队矢志打造“中国***的医疗技术公司”。
如果你有理想、有抱负、有才华,渴望更大的发展舞台,希望能实现从中国制造到中国创造,树立自己的品牌,我们竭诚欢迎您的到来!
联系方式
- 公司地址:地址:span吉华街道布澜路137号赛兔科技园8栋C座