西安 [切换城市] 西安招聘西安客服及技术支持招聘西安售前/售后技术支持工程师招聘

After-sales Engineer

伊顿电气集团(EATON)

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司

职位信息

  • 发布日期:2017-11-27
  • 工作地点:深圳-宝安区
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持工程师  质量管理/测试工程师(QA/QC工程师)

职位描述

职位描述:
Responsibility
Customer complaint process about product quality issue handling
1. Deal with customer return product, submit customer return analysis report.
2. Return goods checking, repairing and analysis
3. Find out the cause of customer return problem, help company to eliminate the possibility of problem happen again.
4. Manage aftersales hot-line and mail box.
5. Give an alarm to company right now when big issue happen.
6. As for urgency or abnormal case, go to customer site for checking, analysis and solution.
7. Support plant quality and technical engineer on product failure root cause analysis.
8. Work on other quality improvement job according to line manager’s requirement.

Qualifications
1. Education: Above collegue degree, with same or smilar major backgroud, electrical engineering major and customer return analysis experience.
2. Experience required : With at least 5 years experience in similar company or related industry area, work on product technical side, same or smilar major backgroud, electrical engineering major and customer return analysis experience.
3. languages :Good communication, good English level in reading/writting/listening/spoken.
4. Age requirement : 25-35 years old.

职能类别: 售前/售后技术支持工程师 质量管理/测试工程师(QA/QC工程师)

公司介绍

伊顿电气集团

伊顿电气集团在电源质量、控配电、电力传输、照明和布线等领域拥有全球领先的产品、系统与服务。伊顿以技术为驱动,提供解决方案, 以适应工业、公用事业、商业、住宅和电讯市场不断变化的需求。通过一系列的收购与合并计划,伊顿电气集团旗下的著名品牌包括:Cooper、Westinghouse、Holec、Cutler-Hammer、Heinemann、Powerware、MGE、Moeller和Phoenixtec。伊顿持续坚持着这些著名品牌的传统和发扬他们的独特优点,为中国乃至全世界的客户提供有效的解决方案和服务。


Eaton Electrical Sector is a leader in electrical products, systems and services for power quality, distribution and control power transmission, lighting and wiring. The electrical segment
provides technology-driven solutions that serve the critical needs of the industrial, utility, commercial, residential and information technology markets.

联系方式

  • Email:yuchengjiang@eaton.com
  • 公司地址:临虹路280弄3号楼 (邮编:200335)
  • 电话:13585809704