Customer Service Assistant
托纳斯贸易(上海)有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2017-05-15
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语 熟练
- 职位月薪:0.7-1万/月
- 职位类别:客服专员/助理
职位描述
职位描述:
Responsibilities:
1.Assist to Service Manager for daily operation(customer service call/mail response, service technician work monitoring, service work statistics, documentation preparation, meeting material preparation, consolidate customer survey, service document archiving, quotation......)
2.Record service report in SAP
3.Record all related data for customer service activities
4.Prepare service quotation and issue service invoice in SAP
5.Prepare daily / weekly / monthly reports for service function
6.Answer inquiries via service hotline
7.Co-ordinate with the service department in headquarter
8.Other responsibilities that direct manager assigns
Requirements:
1.College degree or above
2.3 years+ working experience in the same function in mechanical machine tools industry
3.Fluent in both oral and written English
4.SAP experience with same functions is an advantage
5.SAP experience is an advantage
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Responsibilities:
1.Assist to Service Manager for daily operation(customer service call/mail response, service technician work monitoring, service work statistics, documentation preparation, meeting material preparation, consolidate customer survey, service document archiving, quotation......)
2.Record service report in SAP
3.Record all related data for customer service activities
4.Prepare service quotation and issue service invoice in SAP
5.Prepare daily / weekly / monthly reports for service function
6.Answer inquiries via service hotline
7.Co-ordinate with the service department in headquarter
8.Other responsibilities that direct manager assigns
Requirements:
1.College degree or above
2.3 years+ working experience in the same function in mechanical machine tools industry
3.Fluent in both oral and written English
4.SAP experience with same functions is an advantage
5.SAP experience is an advantage
职能类别: 客服专员/助理
关键字: 机械 机床 服务 助理
公司介绍
Tornos, Switzerland leading manufacturer of Swiss type automatic lathes and multispindle lathes.We have open the TTSHA in Apr 2004, and set up the technology centre as well as warehousing centre in Shanghai handling the logistics of spare parts from 2007. TORNOS Shanghai, as the headquarter of Greater China,is responsible for Machine sales and Service providing solely in this area.
瑞士托纳斯公司始建于1880年, 是世界著名的瑞士型纵切和多轴自动车床生产领头羊。TORNOS公司于2004年4月在上海开设成立,并于2007年建立售后服务与应用中心的同时设立上海备件库。TORNOS上海作为TORNOS集团大中华区总部,负责中国、中国台湾、中国香港及韩国市场的车床销售和提供服务。
瑞士托纳斯公司始建于1880年, 是世界著名的瑞士型纵切和多轴自动车床生产领头羊。TORNOS公司于2004年4月在上海开设成立,并于2007年建立售后服务与应用中心的同时设立上海备件库。TORNOS上海作为TORNOS集团大中华区总部,负责中国、中国台湾、中国香港及韩国市场的车床销售和提供服务。
联系方式
- 公司地址:上海市外高桥保税区富特东三路526号5号楼 (邮编:200131)
- 电话:15026969547