无锡招聘

职位描述：
Position Title: Customer Quality Supervisor Date:
Organization/Location: ITT Wuxi
Reporting Line: Customer quality manager


Part 1. Describe the Position

Summary:

(1) Job Purpose: One-sentence description of the overall purpose/mission of the job; the rationale of why the job exists and how it contributes to the company.
(2) Goals and Objectives: Several bullet points for setting performance objectives.

MISSION:

？ Follow up of Customers complaints 跟踪客户投诉
？ Maintenance of Quality Management Systems documentation 维护质量管理系统文件
？ Management of Corrective and improvement action plan 维护纠正和改善行动计划
？ Realization of products and process Audit 熟悉生产和流程的审计
？ Local contact for APQP 当地合同APQP

DUTIES:

1. Follow up of Customers quality complaints
跟踪客户质量投诉
2. Communicate with customer and internally
与客户和内部良好沟通
3. Management of Corrective and improvement action plan
维护纠正和改善行动计划
4. Realization of products and process Audit
熟悉产品和过程的审核
5. Follow up of 8D and communication inside deadline answer to customers，and assure 8D report match the 8D principle.
跟进8D并确保在内部沟通在期限内答复给客户，并确保8D 报告符合8D 要求原则
6. Follow up of Quality indicators: PPM, complaints
跟踪质量指标：PPM 投诉
7. Implementation or modification of Internal Quality documentation in case of evolution of procedure, working instruction, manual etc…
基于流程改进，工作指导，手册等执行和修改内部质量文件
8. Manage all internal improvement plans to fulfil customer satisfaction
管理所有内部改善计划达到客户满意
9. Realization of products and process audit in order to evaluate process conformity
实现产品和流程的审核以确保评估零部件的一致性
10. Local Support to Central organisation for APQP during project development
在项目开发期间支持本地的APQP
11. Other tasks assigned by supervisor
其他主管交办事宜


Part 2. Describe the Person

A) Minimum professional and educational background desired (include years of experience).

University education, mechanical or technical.
More than 5-year experience in quality function or project management, especially in mass production (automotive industry or others).
A strong coordination and communication skills internal and external, ability to deal with quality issues adhere to the principle of strong sense of responsibility.
Knowledge of mass production (superior technical studies or experience)
质量产品知识（良好的技术专业研究经验）
Customer relationship knowledge 客户关系知识
Experience in automotive or subcontractor industry expected 汽车或承包商工业经验
Knowledge of ISO TS 16949 or ISO 9001 熟悉ISO TS16949 熟悉或 ISO9001
Techniques of problems solving 8D /SPC/ Six sigma / fishbone diagram /5 why 能用8D /SPC/ Six sigma / fishbone diagram /5 why解决问题的技巧
Using of computer (pack office) 使用电脑
Fluent English speaking (write / reading and understanding) 熟练地英语听说读写

B) Describe the most important competencies required of the individual.
(1) Include the competencies identified for the position that differentiate superior performance.
(2) Job fit highlight: the factors within the job that certain employees may find particularly satisfying or dissatisfying. Such as, heavy volume of paper work, travel into dangerous countries, opportunities to work with all kinds of people.

？ Customer focus
？ Effective communication
？ Execute through IMS/Lean
？ Collaborate for advantage
？ Integrity
C) Other: Key success factors

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


D) Career Pathways: identify the classification/s that might be next career opportunity for employees in the classification. 举报 分享

ITT公司成立于1920年，总部设在纽约州白滩市(White Plains)，在世界各地超过35个国家拥有大约9200名员工，产品在超过125个国家进行销售。作为一家跨国的企业集团，ITT着眼于全球战略与持续的增长需要，日益重视在中国、印度和东欧等新兴市场的发展并不断加大在新兴市场投资。

埃梯梯精密机械制造(无锡)有限公司是ITT集团的一家独资公司，成立于2006年7月，注册资金2798万美元，位于无锡新区。主要生产和销售各类减震器, 刹车片，流体控制设备。旗下品牌有KONI, ENIDINE, FRICTION。无锡工厂共有三个价值中心，员工近600多人。

有关ITT的详细资料，请访问*********************

公司具体地址：无锡新区梅村锡达路570号；
途径公交：727路，新宅村站下车，向西大约步行850m；
          753路，锡达路[新华路]站下车,新华路东侧。