CN Contact Center IT Support
宜家(中国)投资有限公司无锡分公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:批发/零售
职位信息
- 发布日期:2012-09-01
- 工作地点:无锡
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:其他
职位描述
Mission
To ensure all IT related systems and applications and office facilities are available and in a tip-top condition at all time in contact center, at the same time to support coworkers for IT trouble-shooting and IT education.
Main Responsibilities
? IT responsible and support
- Hardware and software purchase and maintenance in Contact Center
- Keep IT related systems &applications and server room in a good condition
- Act as the contact person for all IT operations - internal and external, supporting co-workers for any IT-related trouble shooting and education
- Secure IT security, manage the administration of the IKEA computer systems and daily IT operation procedures according to IKEA requirement
? Office administration support
- Secure that a safe, clean and friendly working environment in the office in align with IKEA culture and values
- Ensure all administrative documentation is processed and filed in an accurate, timely and cost effective manner
- Support the internal communications are open, clear and customer focused in align with IKEA culture and values
- In good cooperation with all areas including CS function in stores to secure that up to date administrative routines are implemented, used and followed
- Assistant to take initiatives on find new way of working in order to get more efficient and effective operation practice
? To assume responsibility for other tasks and projects as they occur
To ensure all IT related systems and applications and office facilities are available and in a tip-top condition at all time in contact center, at the same time to support coworkers for IT trouble-shooting and IT education.
Main Responsibilities
? IT responsible and support
- Hardware and software purchase and maintenance in Contact Center
- Keep IT related systems &applications and server room in a good condition
- Act as the contact person for all IT operations - internal and external, supporting co-workers for any IT-related trouble shooting and education
- Secure IT security, manage the administration of the IKEA computer systems and daily IT operation procedures according to IKEA requirement
? Office administration support
- Secure that a safe, clean and friendly working environment in the office in align with IKEA culture and values
- Ensure all administrative documentation is processed and filed in an accurate, timely and cost effective manner
- Support the internal communications are open, clear and customer focused in align with IKEA culture and values
- In good cooperation with all areas including CS function in stores to secure that up to date administrative routines are implemented, used and followed
- Assistant to take initiatives on find new way of working in order to get more efficient and effective operation practice
? To assume responsibility for other tasks and projects as they occur
公司介绍
宜家家居于1943年创立于瑞典。“为大众创造更美好的日常生活”是宜家家居公司自创立以来一直努力的方向。宜家品牌始终和提高人们的生活质量联系在一起并秉承“提供种类繁多,美观实用,老百姓买得起的家居用品”的经营宗旨。
宜家(中国)客服中心于2009年在无锡成立,通过400-800-2345的热线电话、邮件、网站等多种媒介为中国地区所有的顾客提供信息咨询,售后服务,在线指导等全方位高品质多元化的远程服务。
宜家未必是每个人的梦想,但或许正是你的梦想!赶快加入我们,为大众创造更美好的日常生活吧!
我们将提供:
1.无限的职业发展空间
2.健康舒适的工作环境
3.试用期内即缴纳五险一金及补充商业医疗保险
4.15天带薪年假
5.员工购物折扣85折及节假日礼物福利等
6.年度体检
7.企业年金
8.实习生毕业后可转正
欢迎加入宜家大家庭!现在就联系我们吧!
联系电话:051088222107/18018359870(招聘微信)
方式一:登陆宜家官方网站www.ikea.cn,并在线递交简历
方式二:前程无忧在线递交简历
方式三:投递简历至 hr.cc.cn@ikea.com,邮件注明“投递岗位+姓名”
公司地址:无锡市北塘区华仁凤凰大厦(三院对面)
宜家(中国)客服中心于2009年在无锡成立,通过400-800-2345的热线电话、邮件、网站等多种媒介为中国地区所有的顾客提供信息咨询,售后服务,在线指导等全方位高品质多元化的远程服务。
宜家未必是每个人的梦想,但或许正是你的梦想!赶快加入我们,为大众创造更美好的日常生活吧!
我们将提供:
1.无限的职业发展空间
2.健康舒适的工作环境
3.试用期内即缴纳五险一金及补充商业医疗保险
4.15天带薪年假
5.员工购物折扣85折及节假日礼物福利等
6.年度体检
7.企业年金
8.实习生毕业后可转正
欢迎加入宜家大家庭!现在就联系我们吧!
联系电话:051088222107/18018359870(招聘微信)
方式一:登陆宜家官方网站www.ikea.cn,并在线递交简历
方式二:前程无忧在线递交简历
方式三:投递简历至 hr.cc.cn@ikea.com,邮件注明“投递岗位+姓名”
公司地址:无锡市北塘区华仁凤凰大厦(三院对面)
联系方式
- Email:hr.cc.cn@ikea.com
- 公司地址:地址:无锡市北塘区华仁凤凰大厦(三院对面)