无锡 [切换城市] 无锡招聘无锡客服及技术支持招聘无锡客服专员/助理(非技术)招聘

Customer Service Admin-Suzhou-13000501

卡特彼勒物流(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2013-07-13
  • 工作地点:苏州
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理(非技术)  

职位描述

POSITION OBJECTIVES:
To satisfy customers’ requirement in various fields such as order management, sales/commercial assistance, quality compliance.
JOB DUTIES & RESPONSIBILITIES:
Manage customer order, including order entry, order follow-up, back order management, etc.
Ensure the customer requirement both delivery requirement and forecast are recorded in CLC SAP system.
Coordinate with customers on new parts phase-in to CLC.
Provide commercial assistance to customers, such as quotation, RSSM process.
Monitor CLC customer delivery performance and initiate improvement.
Monitor customers forecast accuracy and help customer to find the area to improve.
Coordinate to collect A/R from customers, coordinate to fix A/R exceptions with customers.
Coordinate in expanding CLC business scope such as exporting, simple assembly, etc.


Academic qualifications: Bachelor degree in logistics or business administration
Fluent in English expression and comprehension
Familiar with SAP R/3 SD & MM module
Have integral knowledge on supply chain and have logical mindset
Minimum 3 years experience in material planning, procurement or customer service, etc.
Good team player; have teamwork spirit, abide by company rules and regulations
Be skillful in computer application such as MS Excel, Word, Power Point, Visio, etc.


If you are interested in this position,please click below link and apply online:
https://caterpillar.taleo.net/careersection/directlink_51job/jobdetail.ftl?job=13000501&lang=en

公司介绍

卡特彼勒物流(上海)有限公司(CLSC)成立于2005年1月,是卡特彼勒的全资子公司。2006年***季度,占地面积2.1万平方米的中国区配送中心(CDC)在上海正式开业,以支持中国的代理商。除了为卡特彼勒的代理商和子公司提供服务,卡特彼勒物流还为全球60多家非卡特彼勒体系的外部机构提供综合的物流解决方案。卡特彼勒物流提供的综合物流解决方案不仅包括运输管理、订单管理、材料管理、配送、全球协调、反向物流和制造物流,同时还包括网络咨询服务。

联系方式

  • 公司地址:临港同顺大道500号