Customer Service
加利电子（无锡）有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：通信/电信/网络设备 电子技术/半导体/集成电路
职位信息
- 发布日期：2013-10-15
- 工作地点：无锡
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位类别：客服专员/助理(非技术)
职位描述
Responsibilities:
1. Responsible for receiving PO from customer and filing the PO and Shipping Document.
2. Confirming PO information with Planner and give customer confirmation of PO. When the goods is released, inform customer of shipping information.
3. Keeping close communication with customer via telephone and email, also providing information as they request When our company is failed to meet customer’s requirement, Administrator is responsible to explain the situation to customer and try to obtain their understanding. Meanwhile working with Production Control solve the problem.
4. Dealing with customer’s complaint. After receiving complaint, forward information to the department concerned and working with them to find out the cause and make our corrective action. At last customer must be informed of our corrective action as soon as it’s done.
5. Getting demand forecast from customer and provide it to Purchasing and Manufacturing Department. It’s important to keep us to meet customer’s requirement smoothly.
6. Responsible for information collection of customer;
7. Making out kinds of reports regarding sales status for management reference.
8. Helping Manager with some paper work.
Experience Required:
Good office working experience, filing management and necessary translation skills.
Knowledge, Skills And Abilities:
A good knowledge of filing as well as a working knowledge of office equipment is essential. Good phone etiquette is also important. Computer literacy with particular experience in Word and Excel is required.
Education:
A college degree in English or Business, working knowledge both in Chinese and English
1. Responsible for receiving PO from customer and filing the PO and Shipping Document.
2. Confirming PO information with Planner and give customer confirmation of PO. When the goods is released, inform customer of shipping information.
3. Keeping close communication with customer via telephone and email, also providing information as they request When our company is failed to meet customer’s requirement, Administrator is responsible to explain the situation to customer and try to obtain their understanding. Meanwhile working with Production Control solve the problem.
4. Dealing with customer’s complaint. After receiving complaint, forward information to the department concerned and working with them to find out the cause and make our corrective action. At last customer must be informed of our corrective action as soon as it’s done.
5. Getting demand forecast from customer and provide it to Purchasing and Manufacturing Department. It’s important to keep us to meet customer’s requirement smoothly.
6. Responsible for information collection of customer;
7. Making out kinds of reports regarding sales status for management reference.
8. Helping Manager with some paper work.
Experience Required:
Good office working experience, filing management and necessary translation skills.
Knowledge, Skills And Abilities:
A good knowledge of filing as well as a working knowledge of office equipment is essential. Good phone etiquette is also important. Computer literacy with particular experience in Word and Excel is required.
Education:
A college degree in English or Business, working knowledge both in Chinese and English
公司介绍
加利电子于1978成立，是一个全球性的天线公司,随后的几十年凭借可靠的无线技术和创新研究和发展建立了良好的声誉。到目前为止，加利曾制造超过十亿的天线并且帮助建立了未来的数据高速公路。在竞争激烈的市场环境下，加利已经证明了它的独创性和持久性。加利的母公司--BAYLIN科技，于2013上市，开始在多伦多证券交易所上市交易。总部在加拿大，其全球生产分支－－美国、韩国、中国、越南都设有分公司。
加利电子(无锡)有限公司成立于2005年，是加利集团建立的最大的生产基地，同时也是加利公司的亚洲总部、亚洲制造中心和研发中心。加利电子(无锡)有限公司主要是生产和销售手机及对讲机天线、笔记本电脑无线天线、无线网络等电子通讯类产品。主要客户有三星Samsung, 诺基亚Nokia, Linksys,富士康Foxcomm等。加利无锡公司拥有独立的研发中心,强劲的技术研发团队，为产品提供有力的技术支持，同时公司也为每位在加利工作的员工提供有竞争力的薪资福利和良好的工作环境，并为员工的发展提供广阔空间。员工将有机会接受海内外培训，接触各种先进技术及理念，以提高员工个人的竞争力和实现其个人的职业发展计划。加利电子欢迎您的加盟!
请直接发送中英文简历至jane.tan@galtronics.com ，并注明应聘职位，谢谢！
公司网站：http://www.galtronics.com
地 址：江苏省无锡市新区锡士路1号
邮政编码：214028
电话：0510-88665590
传 真：0510-88665511
联 系 人：Human Resource Dept
电子邮箱：jane.tan@galtronics.com
加利电子(无锡)有限公司成立于2005年，是加利集团建立的最大的生产基地，同时也是加利公司的亚洲总部、亚洲制造中心和研发中心。加利电子(无锡)有限公司主要是生产和销售手机及对讲机天线、笔记本电脑无线天线、无线网络等电子通讯类产品。主要客户有三星Samsung, 诺基亚Nokia, Linksys,富士康Foxcomm等。加利无锡公司拥有独立的研发中心,强劲的技术研发团队，为产品提供有力的技术支持，同时公司也为每位在加利工作的员工提供有竞争力的薪资福利和良好的工作环境，并为员工的发展提供广阔空间。员工将有机会接受海内外培训，接触各种先进技术及理念，以提高员工个人的竞争力和实现其个人的职业发展计划。加利电子欢迎您的加盟!
请直接发送中英文简历至jane.tan@galtronics.com ，并注明应聘职位，谢谢！
公司网站：http://www.galtronics.com
地 址：江苏省无锡市新区锡士路1号
邮政编码：214028
电话：0510-88665590
传 真：0510-88665511
联 系 人：Human Resource Dept
电子邮箱：jane.tan@galtronics.com
联系方式
- Email：jane.tan@galtronics.com
- 公司地址：上班地址：江苏省无锡市高新技术产业开发区锡士路1号