PT-Customer Service Specialist-Yancheng Plant
德纳(无锡)技术有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2017-08-13
- 工作地点:无锡
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位类别:订单处理员
职位描述
职位描述:
RESPONSIBILITIES
1. Act as first point of customer contact for sales orders & delivery via customers’ EDI or e-mail
2. Immediately enter all customer orders into ERP and confirm orders to customers with accurate delivery schedules
3. Update shipment plan based on the sales order & sales forecast
4. Ensure all orders shipped
5. Maintain accurate delivery/logistics details on all orders
6. Monitor the stock in 3PL and refresh shipment to reach the safety stock in 3PL
7. Deal with all goods returns and notify warehouse to reship and inform the QA accordingly
8. Set up new customers and new price in ERP
9. Obtain and evaluate all relevant information to process and resolve customers’ delivery request
10. Work with PCL manager to improve sales forecasts accuracy, availability and to ensure on-time shipments via scheduling, prioritization of processes
11. Make sure 100 % on time delivery commitment to customer
12. Update OTD rate in Dana system monthly
13. Support PCL manager for related issue
QUALIFICATIONS
1. College degree and above will be preferred.
2. Candidates with good experience in customer service function in a similar Manufacturing environment can also be considered.
3. 3+ years working experience of production planning in foreign venture
4. Good English speaking and writing ability.
5. Good computer ability
6. Good communication skill
7. Strong ability of solving problem
8. Strong sense of duty
9. Hard working, Patient, Proactive, Honest as well as good team work spirit
10. Familiar with ERP
11. Knowledge of Kanban/JIT will be preferred
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RESPONSIBILITIES
1. Act as first point of customer contact for sales orders & delivery via customers’ EDI or e-mail
2. Immediately enter all customer orders into ERP and confirm orders to customers with accurate delivery schedules
3. Update shipment plan based on the sales order & sales forecast
4. Ensure all orders shipped
5. Maintain accurate delivery/logistics details on all orders
6. Monitor the stock in 3PL and refresh shipment to reach the safety stock in 3PL
7. Deal with all goods returns and notify warehouse to reship and inform the QA accordingly
8. Set up new customers and new price in ERP
9. Obtain and evaluate all relevant information to process and resolve customers’ delivery request
10. Work with PCL manager to improve sales forecasts accuracy, availability and to ensure on-time shipments via scheduling, prioritization of processes
11. Make sure 100 % on time delivery commitment to customer
12. Update OTD rate in Dana system monthly
13. Support PCL manager for related issue
QUALIFICATIONS
1. College degree and above will be preferred.
2. Candidates with good experience in customer service function in a similar Manufacturing environment can also be considered.
3. 3+ years working experience of production planning in foreign venture
4. Good English speaking and writing ability.
5. Good computer ability
6. Good communication skill
7. Strong ability of solving problem
8. Strong sense of duty
9. Hard working, Patient, Proactive, Honest as well as good team work spirit
10. Familiar with ERP
11. Knowledge of Kanban/JIT will be preferred
职能类别: 订单处理员
公司介绍
Dana Incorporated is a world leader in the supply of driveline products (axles, driveshafts, and transmissions), power technologies (sealing and thermal-management products), and genuine service parts for light- and heavy-duty vehicle manufacturers. The company's customer base includes nearly every major vehicle manufacturer in the global automotive, commercial vehicle, and off-highway markets. Based in Maumee, Ohio, the company employs approximately 30,000 people in 33 countries。
美国德纳公司(Dana Incorporated)成立于1904年,是位于美国的全球最具声望的汽车配件、模具、发动机全套体系供应商之一。德纳公司全球总部位于美国俄亥俄州托莱多市,在全世界超过33个国家设有技术、制造和生产工厂,全球雇员超过3万人,大客户包括宝马、通用、福特、丰田、一汽、东风等全球多数知名汽车生产商。
Dana (Wuxi) is the first fully owned facility of Dana Corporation in China founded in Dec. 2001. Registered Capital is US$38,000,000 & the main products are axle of off-highway & commercial system, transaxle, transmission, thermal products, sealing, etc."
德纳(无锡)技术有限公司是德纳在中国的***家全资子公司,成立于2001年12月5日,注册资本3800万美元。主要生产非公路机械的车桥,驱动桥,变速箱,热交换产品和密封件产品。
岗位备注备注“OH”为非公路系统事业部。备注"PT"为德纳无锡动力技术事业部。备注“AFMDC”字样的,为德纳无锡售后分销中心事业部。备注“TC”为德纳无锡技术中心事业部。
德纳(盐城)动力技术有限公司即将于2017年8月注册成立,该公司主要设计、开发、测试、生产汽车用隔热罩、密封件、热交换器及其零部件和铝合金产品的表面处理。岗位备注“Yancheng”字样的,为德纳盐城公司人才需求,诚挚欢迎有志之士加入!
美国德纳公司(Dana Incorporated)成立于1904年,是位于美国的全球最具声望的汽车配件、模具、发动机全套体系供应商之一。德纳公司全球总部位于美国俄亥俄州托莱多市,在全世界超过33个国家设有技术、制造和生产工厂,全球雇员超过3万人,大客户包括宝马、通用、福特、丰田、一汽、东风等全球多数知名汽车生产商。
Dana (Wuxi) is the first fully owned facility of Dana Corporation in China founded in Dec. 2001. Registered Capital is US$38,000,000 & the main products are axle of off-highway & commercial system, transaxle, transmission, thermal products, sealing, etc."
德纳(无锡)技术有限公司是德纳在中国的***家全资子公司,成立于2001年12月5日,注册资本3800万美元。主要生产非公路机械的车桥,驱动桥,变速箱,热交换产品和密封件产品。
岗位备注备注“OH”为非公路系统事业部。备注"PT"为德纳无锡动力技术事业部。备注“AFMDC”字样的,为德纳无锡售后分销中心事业部。备注“TC”为德纳无锡技术中心事业部。
德纳(盐城)动力技术有限公司即将于2017年8月注册成立,该公司主要设计、开发、测试、生产汽车用隔热罩、密封件、热交换器及其零部件和铝合金产品的表面处理。岗位备注“Yancheng”字样的,为德纳盐城公司人才需求,诚挚欢迎有志之士加入!
联系方式
- 公司地址:地址:span中国江苏无锡高新技术开发区新洲路209号