无锡招聘

职位描述：
Purpose and role of job:
Closely with Business Development and Operations team to help our responsiveness and service to our customers, to achieve 100% quality compliance and customer satisfaction. Responsible for receiving, processing, and tracking sales orders including repeat orders and sample/trial orders. Interacts with customers, relaying pertinent information.

Principal Accountabilities/ Responsibilities:
? Receive sales orders including repeat orders and sample/trial orders, adjustments, and customer inquiries about products.
? Provide order acknowledgement and delivery commitment to customer by coordinating internally. Negotiate with customer if the delivery cannot meet the requirements.
? Coordinate Q1 new order process between customer and FQNW.
? Communicate with customers to get the reasonable demand forecast if possible.
? Uses computer system to input, track, and report sales order activity.
? Maintains accuracy of backlog/delinquent/order balance and inventory report.
? Maintains accuracy of system as it relates to pricing, shipping, destinations, etc.
? Works closely with sales, credit, operation personnel to coordinate shipments.
? Generates weekly shipping plan for each customer. Creates S/O, packing list and other shipping documents for all domestic and export business. Reconciles the sales volume/amount with customer and work with finance to bill to customer.
? Interacts with sales personnel, provides necessary information and supports problem resolutions.
? Maintains customer profile of pricing and special requirements.
? Receives customer complaints and reports activity to QA and follows up with customers on all complaints.
? Manages the approved returns for customer base through the RMA system.
? Flexible working hours, available for overtime when necessary to meet shipping needs.
? Travel to trade shows and customer visits depending on the business need
? Get necessary training and show hunger to grow the business and career— not a transactional role but well integrated with operation/supply chain and Business Development.
? Participate in the planning meetings with production to advocate customer requirements on daily basis.
? Other duties as required

Education and experience requirements:
? Working knowledge of Finished Goods, application and shipping procedures.
? Good computer, communication, and leadership skills.
? Be skilled in ERP system.
? College diploma or above.
? Self-starter with initiative. 举报 分享

First Quality has become a diversified family of companies manufacturing Adult Incontinence Products, Feminine Hygiene Products (tampons), Non-woven Roll Goods, Baby Wipes, Adult Washcloths and Consumer Paper Product serving institutional and retail markets throughout the world.

Corporate offices are located in Great Neck, New York with most of manufacturing facilities in central Pennsylvania.

First Quality Nonwovens is a member of the First Quality Group of Companies. The Group has been marketing products for the healthcare, consumer, and industrial markets for nearly 20 years. First Qualitys business philosophy is based on integrity, investing in state-of-the-art technology, committed hands-on management, and long-term focus.

First Quality Nonwovens (Wuxi) Co., Ltd., the first project invested in China, was founded in Oct., 2011. The products are nonwovens for medical and hygiene.

现因公司业务发展需要，我们期待高素质人才加盟。对于成功的候选人，我们将提供具有竞争力的薪酬以及培训和职业生涯发展机会。

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