无锡招聘

Purpose

The degree of an IKEA store's operational success largely depends on the speed, accuracy and service provided at the check-out area. A lasting positive impression is made by well-managed checkouts manned with knowledgeable, friendly and helpful cashiers who work together with customers.

The Cashier Team Leader has the responsibility to support Cash Service manager actively creating the conditions for a successful shopping experience through securing the highest possible level of customer service in the areas of responsibility.


Mandate

The Cashier Team Leader has the responsibility to actively create the conditions for a successful shopping experience through securing the highest possible level of customer service in the areas of responsibility.

The Cashier Team Leader reports to cash service manager directly.

The Cashier Team Leader has human resource responsibility for his/her people and to supervise, develop and inspire his/her team.


Main Responsibilities and Duties

Secure last positive impression for our customers

?Be aware and emphasis that the Check Out area is the last stop for the majority of the visitors & customer.

?To secure a good waiting time and follow up system in the checkouts area to support an efficient service to visitors/customers

Department management

?Operate the department according to systems, methods and guidelines stated in IKEA Concept Documentation by having a high knowledge about IKEA Manuals and Rules & Guidelines.

?Safety and security

People Development

?Coach and build up IKEA competence through providing direction, creating motivation and building trust

?Have the ability to create an environment where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors

?Bring out the best in co-workers and attract, develop and inspire the organization. Securing that each individual is motivated in terms of:

-satisfying their own needs

-contributing to the performance of the area of responsibility

-contributing to a climate of trust in the area of responsibility


Requirement:

Knowledge

?Have a minimum of 1-2 years retail service or customer service experiences

?Have a minimum of 2-3 years high volume or multi-unit retail or service operation experiences

?Having experience with cash service or financial areas is a prefer


Motivation

?Give customers good last impression.

?Continuously improve customer shopping experience.

?Develop people


Capability

?Customer oriented & Business minded

?Good at reflecting &using IKEA concept in daily job

?Open, honest, humble, energetic &hard working

?Flexible, willing to make difference

?High teamwork spirit, delegating and willing to develop others

?With positive working attitude & able to work under pressure

宜家家居（IKEA）由英格瓦坎普拉德（Ingvar Kamprad）于1943年在瑞典创立。作为全球最大的家居用品零售商，我们的经营业务遍及全球40多个国家和地区, 拥有361家宜家商场，超过150,000多名员工。

我们的理念
积极向上的团队精神
我们是一个踏实、坦率并对家居装饰充满热情的多元化群体。我们来自世界各地，但拥有一致的志趣愿景：“为大众创造更加美好的日常生活”。我们实现这一愿景的途径立足于以人为本的共同价值观之上。这些价值观是我们的工作乃至包容、共通、开放、诚实之文化的基础。我们共事就像是与朋友共事。我们的文化以团结、热情和乐趣为根本。我们一直在寻求与我们同样具有积极态度和价值观的人。

我们的工作环境
找到归属感的地方
在宜家集团工作，意味着您成为激励人心、轻松有趣、快节奏环境中的一部分。我们主张非官僚化的工作方式。在这里，您总是能做最真实的自己，事实上，这也是我们积极鼓励的做法！在宜家，我们尊重彼此，尊重彼此之间的差异，对所有贡献者虚怀以待。因此，无论在哪个国家工作，您都极有可能接触到一个多元化的群体——他们有着不同的背景、特殊的技能和奇妙的幽默感。

我们的职业机会
宜家没有特定的职业发展模式
宜家提供非凡的工作和学习机会。我们鼓励员工尝试不同的角色，许多员工在其整个工作阶段会在不同的部门和国家之间数次转换。您可以根据自身的发展规划未来目标，设计自己的职业道路。我们相信每个员工都有发展的能力。因为随着您的成长，宜家也会发展。

我们的福利
与我们合作回报颇丰
我们关心员工的生活质量。让您感觉受到尊重、认可和包容，对我们来说很重要。宜家所有岗位的每位员工，对于我们的持续发展都至关重要。因此，无论您在世界的哪个角落工作，都可享受公司的各种福利。

了解更多关于宜家及工作机会, 欢迎您登陆www.ikea.cn/jobs

IKEA was founded by Ingvar Kamprad in 1943 in Sweden. As the world's largest home furnishing retailer, we have 361 stores and over 150,000 co-workers operating in more than 40 countries and regions across the world.

WHO WE ARE
A positive team spirit
We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world but we share an inspiring vision: “to create a better everyday life for the many people”. How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, empathising, open and honest culture. Working with us is like working with your friends. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

OUR WORKPLACE
A place where you belong
Working at the IKEA Group means that you are part of an inspiring, fun and fast-paced environment. We value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it! At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.

OUR POSSIBILITIES
There is no typical IKEA career
We offer exceptional career and learning possibilities at IKEA. Our co-workers are encouraged to try different roles, and many change between functions and countries several times in their careers. You can design your own career path according to your development plan and future goals. We believe in every co-worker’s ability to develop. Because as you grow, IKEA grows too.

OUR BENEFITS
Working with us has its rewards
We’re a company that cares about the lives of our co-workers. It’s important for us that you feel respected, acknowledged and included. No matter what position we hold at IKEA, every one is important for our continued growth. So no matter where you work in the world, you’ll have a variety of benefits.

For more information about IKEA and career opportunities, please log on www.ikea.cn/jobs