Field service support Engineer(Contractor)
康宁显示科技（中国）有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：通信/电信/网络设备
职位信息
- 发布日期：2016-10-25
- 工作地点：重庆
- 招聘人数：1人
- 工作经验：5-7年经验
- 学历要求：本科
- 语言要求：英语 良好
- 职位类别：技术支持/维护工程师
职位描述
职位描述：
Day to Day Responsibilities:
End user service
Service Management – PC, Network Printer, Handheld device etc…
- Perform tasks in accordance with established IT SERVICE DELIVERY, ACE, ISO documented processes, using only approved processes and tools
- Participating in the establishment, review and audit of ACE/ISO processes
- Identification of service related issues and establishment of corrective actions where appropriate
- Ensuring Provision Level 2 support for infrastructure (break/fix, preventive and asset management)
- other site backup as assigned
Cost Management
Ensuring external spending is managed in accordance with defined IT SERVICE DELIVERY/Corporate procurement processes, including leverage of global buying agreements where established
Project involved with:
BU project or ITSD project as assigned
Education & Experience
Education
Diploma or higher in Information Technology or related subject
3- 5 years experience in similar position
Required Skills
3– 5 Years’ hands-on experience in IT Infrastructure
- Good enough English and local language communication skills, written and verbal
- Experience of some or all of the following:
key technology areas:
+ Windows 95/98/NT/2000/XP Client Operating System (English & Chinese)
+ Ethernet Local Area Network configuration, switches, hubs, routers
+ Frame Relay based Wide Area Voice/Data Networking infrastructure
+ Telephone Systems, VoIP, Voice Mail, Video Conferencing, ISDN
+ Computer Hardware/Software/Information Security / Encryption / Firewalls
+ Microsoft Office / Microsoft Exchange / Microsoft Project etc.
+ Desktop Applications
+ IP protection
+ Advanced Technologies
Soft Skills
？ Candidate must posses problem-solving skills; attention to detail; IT Infrastructure operations experience; ability to effectively manage multiple priorities; strong interpersonal skills; strong communication and documentation skills; ability to work with minimal supervision; good at “Bad news first” having good constructive escalation skills; ability to work well within a team/collaborative environment. No frequent travel expected at this moment. Work on multiple time zones to engage the appropriate resources around the globe to address customer expectations
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Day to Day Responsibilities:
End user service
Service Management – PC, Network Printer, Handheld device etc…
- Perform tasks in accordance with established IT SERVICE DELIVERY, ACE, ISO documented processes, using only approved processes and tools
- Participating in the establishment, review and audit of ACE/ISO processes
- Identification of service related issues and establishment of corrective actions where appropriate
- Ensuring Provision Level 2 support for infrastructure (break/fix, preventive and asset management)
- other site backup as assigned
Cost Management
Ensuring external spending is managed in accordance with defined IT SERVICE DELIVERY/Corporate procurement processes, including leverage of global buying agreements where established
Project involved with:
BU project or ITSD project as assigned
Education & Experience
Education
Diploma or higher in Information Technology or related subject
3- 5 years experience in similar position
Required Skills
3– 5 Years’ hands-on experience in IT Infrastructure
- Good enough English and local language communication skills, written and verbal
- Experience of some or all of the following:
key technology areas:
+ Windows 95/98/NT/2000/XP Client Operating System (English & Chinese)
+ Ethernet Local Area Network configuration, switches, hubs, routers
+ Frame Relay based Wide Area Voice/Data Networking infrastructure
+ Telephone Systems, VoIP, Voice Mail, Video Conferencing, ISDN
+ Computer Hardware/Software/Information Security / Encryption / Firewalls
+ Microsoft Office / Microsoft Exchange / Microsoft Project etc.
+ Desktop Applications
+ IP protection
+ Advanced Technologies
Soft Skills
？ Candidate must posses problem-solving skills; attention to detail; IT Infrastructure operations experience; ability to effectively manage multiple priorities; strong interpersonal skills; strong communication and documentation skills; ability to work with minimal supervision; good at “Bad news first” having good constructive escalation skills; ability to work well within a team/collaborative environment. No frequent travel expected at this moment. Work on multiple time zones to engage the appropriate resources around the globe to address customer expectations
职能类别： 技术支持/维护工程师
公司介绍
康宁显示科技（中国）有限公司是美国康宁在中国的独资公司。康宁显示科技（中国）有限公司通过利用自己创新的专利熔融工艺，已经成为有源矩阵液晶显示器(LCD)大尺寸玻璃基板的世界领先供应商。 有源矩阵液晶显示器也称为薄膜晶体管液晶显示器（TFT-LCD）。 我们优质的玻璃基板用于笔记本电脑、平板台式显示器、LCD 电视以及便携式电子设备和通讯设备。
欢迎将中英文简历发送E-mail至 gcrecruit@corning.com (请在邮件主题中注明应聘职位）
或登陆招聘网页：*************************/sc/careers/opportunities/来申请您所感兴趣的职位。
公司网址：******************
欢迎将中英文简历发送E-mail至 gcrecruit@corning.com (请在邮件主题中注明应聘职位）
或登陆招聘网页：*************************/sc/careers/opportunities/来申请您所感兴趣的职位。
公司网址：******************
联系方式
- 公司网站：******************Day
- Email：gcrecruit@corning.com
- 公司地址：柏泉高速公路路口对面 康宁显示科技(武汉)有限公司1号门