武汉招聘

Main Responsibilities:

1.Process customer orders, and help customer solve all order relevant issues.
2.Coach and effectively manage the customer team to ensure optimal working processes and results.
3.Work internally with KA team or externally with KA to effectively support go-direct transition.
4.Responsible for service level management for direct business, and work closely with the counterparts to continuously improve service level or address customers' needs.
5.Identify opportunities in cost reduction, operational efficiency, customer satisfaction and deploy improvement projects.

Qualification:

1.5+ years experiences in customer service function or supply chain management of which 2+ years is at a managerial level
2.Working experience in FMCG is a must
3.Proven track record of OTC management and dealing with direct business
4.Strong ownership, and be able to work well under pressure
5.Strong problem solving and execution skills
6.Creative thinking and drive changes for outstanding results
7.Strong interpersonal skills and leadership
8.Customer oriented and quick action
9.Bachelor degree or above

拜尔斯道夫日化为德国拜尔斯道夫集团（Beiersdorf）旗下中国领先的个人护理用品企业，总部位于湖北省武汉市。秉承“分享美丽生活”的理念，企业致力于满足中国消费者对高品质个人生活的需求，拥有舒蕾、美涛、风影、顺爽等知名个人护理品牌。