武汉招聘

The position is working with oversea regional service partner on smart phone parts order fulfillment. That covers each link from order entry to delivery, communicate with customers on order status. Leverage planning and logistic efforts to meet the service level target or customer requirements, providing E2E parts supplying support and data analysis. Job descriptions:1. Strategically design, develop & optimize a best-in-class end-to-end service global parts order fulfillment process from order taking, order processing till order fulfillment according to customer specified delivery dates;2. Collaboratively working with Global Parts Purchasing and Planning team to drive high hit rate on parts availability at worldwide parts hub upon receiving orders;3. Effectively manage warehouse and logistics service providers of Lenovo Global Parts hubs and regional Parts hubs to proactively build sufficient material handling capabilities to speedily fulfill the downstream parts orders to regional or country level repair service providers;4. Establishing order fulfillment operations performance KPIs which will continuously drive the team in E2E customer experience improvement;5. Support MBG Cost Management to do the cost validation and analysis, drive cost saving opportunities and meet financial target;6. Work closely with Biz Transformation and IT solutions team in establishing digitalized solution in automating order fulfillment operations and drive organization productivity and errorless and timely order delivery.工作描述:1. 根据客户指定的交货日期，战略性地设计、开发和优化端到端全球零件服务订单履约流程；2. 与全球零件采购和计划团队合作，提高全球零件中心的零件及时性;3. 有效管理联想全球零部件中心和区域零部件中心的仓库和物流服务商，建立强大的物料支持能力，高效完成不同地区、国家维修服务商的零部件订单;4. 建立订单履行运营绩效kpi，持续推动团队改善，提高端到端客户体验;5. 支持MBG成本管理部门进行成本验证和分析，推动成本节约，实现财务目标;6. 与业务转型和IT解决方案团队紧密合作，建立自动化订单履行操作的数字化解决方案，提高组织的生产力和准确及时的订单交付。Position Requirements: 1. Master degree or above;2. 3 - 5 years related work experience;3. Good logical thinking, sensitive with data, and data analytical skills, related supply chain, services or finance operation environment;4. Data visualization ability is needed, proficient in Excel, Access and familiar with R, python, SQL, BI tools is preferred;5. Understanding/knowledge of SAP & Salesforce system is preferred;6. Be able to work in a cross-cultural environment, good delivery under high working pressure; 7. Good communication and presentation skills;8. Fluent in English (written, oral), international working experience preferred;9. Service oriented and customer focused, results driven.

联想（HKSE: 992）（ADR: LNVGY）是一家年收入700亿美元的全球化科技公司，位列《财富》世界500强第159名，在世界各地共有75,000名员工，服务遍布全球180个市场数以百万计的客户。为实现“智能，为每一个可能”的公司愿景，我们在不断夯实个人电脑全球市场冠军地位的基础上，更进军基础设施、手机、解决方案和服务等新的增长领域。凭借坚定执行智能化转型战略和持续开发改变世界的创新与技术，我们正在为世界各地的亿万消费者打造一个更加包容、值得信赖和可持续发展的数字化未来。

面向新一轮智能化变革的产业升级契机，联想提出智能化变革战略，围绕智能物联网（Smart IoT)、智能基础架构(Smart Infrastructure)、行业智能（Smart Verticals）三个方向，立志成为行业智能化变革的引领者和赋能者。2020/2021财年，联想进一步扩展和提升服务业务，以服务和解决方案为导向推动转型的深入，力争在未来十年内将服务和解决方案打造成联想新的核心竞争力。目前，联想核心业务由三大业务集团组成，分别为专注智能物联网的IDG智能设备业务集团、专注智能基础设施的ISG基础设施方案业务集团及专注行业智能与服务的SSG方案服务业务集团。联想集团致力于通过持续创新、卓越运营和全球布局，推进业务的可持续发展，实现基业长青。