客户服务主管(张江)
嘉里大通物流有限公司上海分公司
- 公司规模:500-1000人
- 公司性质:合资
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-06-03
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位类别:客服主管
职位描述
Position Summary
This position will be responsible for managing logistics operation (Freight & transportation, order to delivery, billing, Logistics service provider management, etc.) and support regional and site level logistics and warehouse strategy. The primary responsibilities of a logistics specialist will be act as focal point for the respective HTT site for all logistics related activities and ensure smooth business operation and drive productivities and efficiency.
Key Activities and Responsibility
- Logistics Operation (60%)
- Receive PO and tracking status (incl. quantity adjustment, delivery date change, etc..)
- Coordinate with R/M suppliers on the transportation planning, pick up and schedule for the most economical shipping mode
- Responsible for Int’l freight booking (Air/Ocean/SP/Rail, etc..) and D/D delivery
- Chief liaison with internal stakeholders (incl. Vendor scheduler/site expeditor, ISC leaders, Warehouse responsible, etc.) to ensure all exceptions can be identified or properly escalated with tangible solution and in line with HOS.
- Provide consistent report on daily shipment status and communicate with relative parties on the potential risks
- Closely monitor the premium freight per AOP PF planning and negotiate with carriers on the ad-hoc PF request.
- Maintain LMS (Logistics management system) on daily basis and support the development/.or. Upgrade of the LMS and potential TMS system for HTT.
- Billing check and payment application.
- Domestics trucking (incl. Milk-run) schedule planning and coordination with 3PL.
- pan>
- Data analysis, Planning & Reporting (20%)
- Deal with exceptional reports (incl. Delay, Wrong pick up, Damage, Document issues, etc.) and potential claim negotiation and CAP follow up.
- Perform QBR with strategic forwarders and manage 3PL KPI
- pan> 3) Tracking carrier T/T and service level 4) Logistics cost analysis on regular basis and conduct special project
- Monitor New lane request align with Corp process and provide quotation for NPI support
- Finance support during month closure and provide site level freight forecast
- Any Ad hoc requests as assigned by APAC logistics operation manager
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- Projects Support, Follow Ups & Compliance (20%)
- Identify logistics OPEX/MATEX saving projects/initiatives per site and consolidation opportunities for the APAC region.
- Prepare and validate data for project analysis and implementation
- Sourcing support
- Timely execute the projects in a way of six sigma.
- Support internal and external audit (Incl. Finance, Compliance, Quality, HSE, Corp logistics, etc.) to drive HOS Gold.
Knowledge, skills and other qualification
- Education and experience
A Bachelors Degree with a minimum of 3 years of experience in logistics and preferable having working experience from Global forwarding companies and automotive industry.
Knowledge and skills
- The candidate must have good interpersonal and communication (verbal & written) skills both in local language (Mandarin, Korean, Japanese) and in English
- Prior experience working on Logistics and Transportation field such as carriers, freight forwarders is desirable as this role will involve extensive knowledge of logistics.
- The candidate should be well versed with Microsoft Products like Excel, Word and Outlook.
- Work independently
- Self-motivated
- Professional in data analysis and solution making
- Ability to multi-task and work in challenging
公司介绍
目前,逾40家来自不同行业的全球百强品牌选取嘉里物流。其核心竞争力亦是为跨国企业提供度身订造的供应链解决方案,满足客户采购、生产以至销售的需要。
嘉里物流在世界各地管理逾3,900万平方呎物流设施,为客户提供可靠的物流服务,及灵活地配合客户未来的拓展和远期规划。嘉里物流亦建立了贯通东盟地区和中国的全陆路跨境运输网络,为客户提供高效能长途陆运及海陆、空陆联运服务。
于2013年,嘉里物流夺得四大国际殊荣:亚洲供应链大奖之「年度***供应链伙伴」大奖;payload asia awards 2013之「年度***区域货代公司」;以及afsca awards 2013之「***海运物流服务供货商」和「***亚洲陆运公司」。
嘉里物流联网有限公司于香港聯合交易所有限公司主板上市(股份代号: 00636)。
联系方式
- 公司地址:东区总部:上海市天目西路218号嘉里不夜城***座12楼 (邮编:200070)