武汉 [切换城市] 武汉招聘武汉电子/电器/半导体/仪器仪表招聘武汉半导体技术招聘

Operations Manager/运营经理

益科德(上海)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:建筑/建材/工程

职位信息

  • 发布日期:2020-12-12
  • 工作地点:武汉-洪山区
  • 招聘人数:1人
  • 工作经验:10年以上经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:3-3.5万/月
  • 职位类别:半导体技术  营运经理

职位描述


Main Duties

  • Leading and managing field personnel:


    • Regular employee engagement (minimum monthly), one on one, performance reviews, progressive discipline, & career plans.
    • Drives employee loyalty by managing and promoting the retention program, with clients joint efforts
    • Weekly management of time sheet & expense approval.
    • Maintaining a <5% voluntary attrition rate with assigned accounts.
    • Responsible for first line handling of all issues from employees in the field from first day on site.
    • Maintains accountability for company provided tools, phones, computers and safety equipment (PPE).
    • Manages and escalates all safety issues in professional manner and works with employees, Safety manager, Account Manager and client on resolutions to ensure ALL employees are provided a safe work environment.

  • Maintenance of existing business operation:


    • Maintaining an updated headcount work/vacation schedule for all field employees and a corresponding revenue forecast for existing business.
    • Reviewing the customer billing and cost to maintain a targeted contract Gross Margin by client
    • Regular client engagement (minimum monthly) with existing customers, and lead generation thru client and employees.
    • Closely work with project control for the project forecast and manpower planning, aim to have accurate cost report
    • Manages JDs for new hires/replacements/terminations at existing accounts.
    • Reviews candidates submitted by Recruiting, does technical interview/screening, provides a write up on each candidate, and submits to customer for assigned accounts.
    • Identifies management talent; manages and coaches site leads and supervisors as business mandates.

  • Supporting BD Manager with implementation/growth of new business:


    • As directed by BD Manager.

  • General:


    • Participate fully in daily, weekly, monthly and quarterly internal / customer meetings.
    • Coming prepared to all meetings ready to speak up and discuss all pertinent issues, present established metrics, etc.
    • Practice the Collaborative Way.
    • Promote a strong team environment.
    • Good communication skills and able to work under pressure.
    • Ability and willingness to travel frequently and on short notice to customer sites (both domestic and international).


    Behavioral Skills


    • Ability to pay attention to details, and willingness to learn and adapt to your surroundings
    • Ability to provide exemplary customer service
    • Good internal and external networking, Clear and structured communication & negotiation skills
    • Analytical, Highly structured, systematic and organized
    • Independent and decision making ability
    • Willing to travel to Domestic and International locations


    Technical Skills


    • Willingness and ability of adhering to safety protocol
    • Adequate knowledge of the industry
    • Adequate knowledge of Windows, MS Office (Word, Excel, Access, PowerPoint, Outlook).
    • Good at presenting and influencing
    • Ability of coaching employees and giving constructive feedback
    • Fluent in both English and Chinese


    公司介绍

      Exyte提供杰出优越的设计、工程和施工服务,是交付高科技设施和厂房的全球先锋。公司拥有超过100年历史,早已在可控和受控环境方面具备特殊的专业技术。Exyte活跃于全球市场,为半导体、电池、制药、生物技术以及数据中心等对技术要求极高的客户提供从咨询、设计到“交钥匙”工程的全方位服务,交付优秀品质符合最严格安全标准的高科技设施,并与客户建立起了互信、持久的关系。2019年,Exyte集团销售额达到39亿欧元,拥有近5,200名经验丰富、积极进取的员工。

    联系方式

    • 公司地址:亦庄经济开发区科创五街
    • 电话:15140599225