Operations Manager/运营经理
益科德(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:建筑/建材/工程
职位信息
- 发布日期:2020-12-12
- 工作地点:武汉-洪山区
- 招聘人数:1人
- 工作经验:10年以上经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:3-3.5万/月
- 职位类别:半导体技术 营运经理
职位描述
Main Duties
- Regular employee engagement (minimum monthly), one on one, performance reviews, progressive discipline, & career plans.
- Drives employee loyalty by managing and promoting the retention program, with clients joint efforts
- Weekly management of time sheet & expense approval.
- Maintaining a <5% voluntary attrition rate with assigned accounts.
- Responsible for first line handling of all issues from employees in the field from first day on site.
- Maintains accountability for company provided tools, phones, computers and safety equipment (PPE).
- Manages and escalates all safety issues in professional manner and works with employees, Safety manager, Account Manager and client on resolutions to ensure ALL employees are provided a safe work environment.
- Maintaining an updated headcount work/vacation schedule for all field employees and a corresponding revenue forecast for existing business.
- Reviewing the customer billing and cost to maintain a targeted contract Gross Margin by client
- Regular client engagement (minimum monthly) with existing customers, and lead generation thru client and employees.
- Closely work with project control for the project forecast and manpower planning, aim to have accurate cost report
- Manages JDs for new hires/replacements/terminations at existing accounts.
- Reviews candidates submitted by Recruiting, does technical interview/screening, provides a write up on each candidate, and submits to customer for assigned accounts.
- Identifies management talent; manages and coaches site leads and supervisors as business mandates.
- As directed by BD Manager.
- Participate fully in daily, weekly, monthly and quarterly internal / customer meetings.
- Coming prepared to all meetings ready to speak up and discuss all pertinent issues, present established metrics, etc.
- Practice the Collaborative Way.
- Promote a strong team environment.
- Good communication skills and able to work under pressure.
- Ability and willingness to travel frequently and on short notice to customer sites (both domestic and international).
Behavioral Skills
- Ability to pay attention to details, and willingness to learn and adapt to your surroundings
- Ability to provide exemplary customer service
- Good internal and external networking, Clear and structured communication & negotiation skills
- Analytical, Highly structured, systematic and organized
- Independent and decision making ability
- Willing to travel to Domestic and International locations
Technical Skills
- Willingness and ability of adhering to safety protocol
- Adequate knowledge of the industry
- Adequate knowledge of Windows, MS Office (Word, Excel, Access, PowerPoint, Outlook).
- Good at presenting and influencing
- Ability of coaching employees and giving constructive feedback
- Fluent in both English and Chinese
公司介绍
Exyte提供杰出优越的设计、工程和施工服务,是交付高科技设施和厂房的全球先锋。公司拥有超过100年历史,早已在可控和受控环境方面具备特殊的专业技术。Exyte活跃于全球市场,为半导体、电池、制药、生物技术以及数据中心等对技术要求极高的客户提供从咨询、设计到“交钥匙”工程的全方位服务,交付优秀品质符合最严格安全标准的高科技设施,并与客户建立起了互信、持久的关系。2019年,Exyte集团销售额达到39亿欧元,拥有近5,200名经验丰富、积极进取的员工。
联系方式
- 公司地址:亦庄经济开发区科创五街
- 电话:15140599225