客服专员
镭富电子设备(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2021-01-11
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:6-8千/月
- 职位类别:客服专员/助理
职位描述
Main Responsibilities:
1.Receive customers calls and deal with after-sales services and coordinate engineer’s schedule;
2.Parts shipments’ follow up, quotations, orders placing,…via C4C & SAP… systems; service tickets’ checking and releasing; following up with service ARs… etc;
3. Parts stock checking and cycle count in regular time; monitoring critical items;
4.Office and business relative contracts and documents’ translation;
5. Assist on some Admin support like Dept. documents’ filing and data collection, assist overseas engineers on travel arrangements and booking, some events coordination.
6. Communicating with Headquarter parts planners, operation colleagues and hubs to confirm shipping schedule;
Requirement: 1. 2-3 years of electronics system maintenance experiences
2. At least College diploma in electronic engineering
3. Has the flexibility to travel domestically
4. Good communication skill, customer oriented, able to prioritize and follow through tasks, work under pressure, able to work flexible hours and overtime if required
5. Skilled in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint)
公司介绍
ESI is a pioneer and leading supplier of world-class production laser systems that help its microelectronics customers achieve compelling yield and productivity gains. The company's industry-leading, application-specific products enhance electronic-device performance in three key sectors -- semiconductors, components and electronic interconnect -- by enabling precision fine-tuning of device microfeatures in high-volume manufacturing environments. Founded in 1944, ESI is headquartered in Portland, Oregon. More information is available at ******************
联系方式
- Email:tanke@esi.com
- 公司地址:地址:span客户现场