武汉 [切换城市] 武汉招聘

客服专员

镭富电子设备(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2021-01-11
  • 工作地点:上海-浦东新区
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位月薪:6-8千/月
  • 职位类别:客服专员/助理

职位描述

Main Responsibilities:

1.Receive customers calls and deal with after-sales services and coordinate engineer’s schedule;

2.Parts shipments’ follow up, quotations, orders placing,…via C4C & SAP… systems; service tickets’ checking and releasing; following up with service ARs… etc;

3. Parts stock checking and cycle count in regular time; monitoring critical items;

4.Office and business relative contracts and documents’ translation;

5. Assist on some Admin support like Dept. documents’ filing and data collection, assist overseas engineers on travel arrangements and booking, some events coordination.

6. Communicating with Headquarter parts planners, operation colleagues and hubs to confirm shipping schedule;

 

 Requirement:

1. 2-3 years of electronics system maintenance experiences  

2. At least College diploma in electronic engineering

3. Has the flexibility to travel domestically 

4. Good communication skill, customer oriented, able to prioritize and follow through tasks, work under pressure, able to work flexible hours and overtime if required 

5. Skilled in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint)


 

职能类别:客服专员/助理

关键字:客服

公司介绍

镭富电子设备(上海)有限公司成立于2003年3月。它是美国NASDAQ上市公司ELECTRO SCIENTIFIC INDUSTRIES, INC.(简称ESI)在中国成立的全资子公司。ESI致力于向全球电子市场提供高性能,高科技的生产设备。本公司设备用于半导体,被动元器件和电子电路组装的生产上,产品应用于电脑、通讯产品、汽车和其它广泛的消费品和工业产品上。

ESI is a pioneer and leading supplier of world-class production laser systems that help its microelectronics customers achieve compelling yield and productivity gains. The company's industry-leading, application-specific products enhance electronic-device performance in three key sectors -- semiconductors, components and electronic interconnect -- by enabling precision fine-tuning of device microfeatures in high-volume manufacturing environments. Founded in 1944, ESI is headquartered in Portland, Oregon. More information is available at ******************

联系方式

  • Email:tanke@esi.com
  • 公司地址:地址:span客户现场