武汉招聘

HUGHES TELEMATICS, INC.
Information is the fuel that drives our business. When plentiful, information enables sound business decisions. When well-analyzed, it has the power to effect change. When shared with others, it sparks improvement. At HUGHES Telematics, we are pioneering patented technologies and innovative services designed to harness the power of the vehicle information network - real-time, anytime. From reducing the cost of vehicle manufacturing, service and ownership to supercharging fleet productivity, safety and convenience, we are setting new standards in the vehicle Telematics industry. What could be achieved with the right information? Imagine the possibilities we have.

About Us
We are delivering the next generation of vehicle information-based technologies and services - today. Our patented systems allow complete connectivity to any make or model vehicle, but that is just the beginning. What really differentiates us from other companies is our broad portfolio of services. Each designed to significantly improve vehicle and customer relationship management potential while greatly reducing costs. Whether in the business of automotive manufacturing, dealer operations, fleet management or affiliated services such as insurance or car rental, we can help map out the fastest road to greater efficiency and revenue. We will also demonstrate solutions never thought practical.
To perform this job successfully, an individual must be able to perform the essential functions for this position and meet the physical requirements needed to perform these functions.Reasonable accommodations may be made for qualified individuals with disabilities.


Position Summary Description:
Looking for an experienced and self-motivated telephony platform engineer/analyst to work on a complex distributed telephony/call center system. The position requires versatility and passion for maintaining extremely high quality service provider-class platform for telematics call control applications.


Key Areas of Responsibilities:
Troubleshooting the HUGHES Telematics telephony platform and maintain the operational platform status
Assisting in developing new telephony features and functionality
Planning and deploying system-wide and/or component level upgrades to hardware and software


Basic Qualifications:
Troubleshooting skills and ability to understand complex relationships between components of multi-tiered applications and how each system is interconnected
Expert in Operating System Administration - Experience with Windows OS system administration, configuration, troubleshooting, performance tuning, preventative maintenance, and security procedures; experience with Linux/Unix desired.
Be able to create Advanced SQL queries with database tools like SQL Developer
Basic understanding of VoIP - SIP, VoIP backhaul (PRI)



Preferred Qualifications:
Understands carrier-based advanced features, OSI layers, computer telephony integration (CTI), VoIP, SIP, and various types of call routing.
Understanding of VoIP architectures (SIP, H.323)
SIP media gateways and Session border controllers (Cisco / Covergence / Acme Packet)
Oracle Contact Center Anywhere (CCA), formally Telephony@Work

Experience with other vendor's ACDs, Open-source platforms for call flow design and control (Asterisk, FreeSwitch, FreePBX, etc.), MS SQL server/Oracle DBs, XML, VXML, and Crystal Reports, UNIX, Windows Server, Solaris, and Linux.
Engineer highly visible dashboard reports for understanding platform trends, capacity planning, and partner SLA management

Work Environment
Ability to work independently as well as part of a team
Outstanding customer service skills
Excellent communication skills for interaction with users at all levels
Strong ability to manage multiple projects and rapidly changing priorities
Takes initiative for self-management
Attention to detail is required
Cultivates and maintains positive relations with customers and IT staff.
Fully understands how the business relates to the technical aspects of the position.
Demonstrated ability to manage multiple priorities and drive projects to closure.
Technical proficiency in systems implementation and support, application installation and support, and systems architecture.
Displays skill in conceptualizing creative solutions and communicating them to others, including senior management.
Rational under pressure and remains calm in high stress situations.
Ability to apply logical reasoning to problem troubleshooting and resolution.
Experience in high volume systems, applications, and telecommunications support.

HUGHES TELEMATICS, INC.
Information is the fuel that drives our business. When plentiful, information enables sound business decisions. When well-analyzed, it has the power to effect change. When shared with others, it sparks improvement. At HUGHES Telematics, we are pioneering patented technologies and innovative services designed to harness the power of the vehicle information network- real-time, anytime. From reducing the cost of vehicle manufacturing, service and ownership to supercharging fleet productivity, safety and convenience, we are setting new standards in the vehicle Telematics industry. What could be achieved with the right information? Imagine the possibilities we have.

About Us
We are delivering the next generation of vehicle information-based technologies and services - today. Our patented systems allow complete connectivity to any make or model vehicle, but that is just the beginning. What really differentiates us from other companies is our broad portfolio of services. Each designed to significantly improve vehicle and customer relationship management potential while greatly reducing costs. Whether in the business of automotive manufacturing, dealer operations, fleet management or affiliated services such as insurance or car rental, we can help map out the fastest road to greater efficiency and revenue. We will also demonstrate solutions never thought practical.
To perform this job successfully, an individual must be able to perform the essential functions for this position and meet the physical requirements needed to perform these functions.Reasonable accommodations may be made for qualified individuals with disabilities.

Job Summary
Job will include, but is not limited to, writing test procedures, developing test plans, configuring necessary hardware and operating environments as needed to complete testing, and coordinating/managing the test process. UAT test engineer will also be responsible for preparing reports on test results and problems, monitoring and updating test processes, assisting in the review of test processes as they are developed, and performing other UAT-related tasks.

Responsibilities
1.Write test procedures/plans
2.Manage UAT testing within both internal and external groups
3.Create test reports
4.Communicate status and tasks to department leads, Sr. management, stakeholders, and external clients
5.Develop and lead team members
6.Participate in process improvement projects

Qualifications:
Education
B.S. or B.A or equivalent experience required.
Experience
3 years of experience in software/system testing. Must possess sufficient knowledge/experience working with systems and a wide variety of testing tools. Must also be familiar with testing methodologies, defect reporting process and should have experience performing usability testing with a focus on HMI (human to machine interface). Experience in support of automotive products a plus.
Competencies
Must possess excellent analytical and project management skills in order to coordinate UAT efforts. Ability to provide clear analysis and make recommendations on UAT consistent with departmental practices and desires. Must have excellent communication skills, both written and oral as well as exceptional interpersonal skills. Proven track record of completing complicated tasks with little to no supervision or direction. Ability to work in team-oriented and matrix managed environment.

休斯车联网（武汉）有限公司是世界五十强的Verizon通信公司在武汉经济技术开发区设立的企业。本公司的母公司拥有全球领先的汽车Telematics服务技术与平台，是奔驰汽车、大众汽车的全美Telematics服务提供商。休斯车联网（武汉）有限公司在中国境内拥有经验丰富的电信、汽车、IT等行业专家团队，为中国境内的汽车生产企业、车主、保险公司、专业车队提供完整的汽车安全和防护、便捷的驾驶信息服务、全面的驾驶数据分析、及时的汽车诊断保障、准确的车辆监测等全面解决方案和服务。我们还为大型企业和个人提供个人紧急救助产品。