application engineer
诺万特科技(苏州)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2020-09-28
- 工作地点:苏州-工业园区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:硕士
- 职位月薪:16-30万/年
- 职位类别:FAE 现场应用工程师
职位描述
Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people's lives and redefining what's possible. We serve as a trusted technology partner to medical and advanced industrial original equipment Manufacturers (OEMs) worldwide, engineering components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.
Novanta is a global organization with offices located throughout EMEA, The Americas and Asia Pacific. Novanta is a publicly traded company on NASDAQ under symbol NOVT.
This position is part of Novanta's Cambridge Technology business unit. Cambridge Technology designs, develops, and manufactures leading-edge laser beam steering solutions including galvanometer and polygon optical scanning components, 2-axis and 3-axis scan heads, scanning subsystems, high power scanning heads, and controlling hardware and software. Our company partners with OEM customers to deliver scanning solutions that support advanced industrial processes, electronics, and laser-based medical applications.
As the inventor of galvanometer-based optical scanning technology, it is our mission to drive innovations in photonics by delivering unprecedented technical capabilities through the critical lens of collaboration, quality, and customer service.
You will be a member of a highly skilled customer-focused Engineering, Sales, and Support Team designed to achieve the highest levels of customer satisfaction and performance. It will be your responsibility to deliver technical service and installation support for our China customers and to support our headquarters with market feedback for future product developments. In this role you will also act as a focal point for technical questions for our China Sales Managers.
Responsibilities
- Provide technical service and integration support to customers for our full product range at customer sites as well as out of our China Headquarter
- Work closely with the customer, the sales managers and the global applications engineering team to understand technical process requirements while ensuring excellent presales support.
- Be the voice of our customers when providing feedback to engineering and product management about application integration opportunities and challenges as well as during our aim for continuous improvement of our product portfolio.
- Develop training material and conduct sales and customer training courses for our hardware and software solutions
- Develop a deep technical knowledge and skill set related to our product portfolio as well as for key focus applications.
- Create, update and present documentation about system integration, on-site installation and service support for our software and hardware components.
General tasks
- Strict compliance with the quality, occupational safety and environmental regulations.
- Implementation of the instructions of the quality / environmental management representative and the occupational safety specialist.
Experience
- Bachelor degree or outstanding technical background in Mechanical or Electrical Engineering, Physics or comparable
- Strong multidisciplinary problem solving skills including software, mechanical, electrical and system engineering are mandatory
- We expect good experience in supporting customers with knowledge of commonly-used customer sales concepts, practices, and procedures.
- Sound experience in physical fundamentals of optics and enthusiasm for laser applications are a key benefit. Ideally including experience in the use of 3-axis scanning heads
- Fast learner able to come up to speed rapidly on various customer systems in the aerospace, military, medical device and industrial field. A successful track record of software and/or hardware integration is a must.
- Willingness to travel to carry out customer on-site installation support / service support or with sales managers for pre-sales discussions (approx. 35%)
- Very good English and Mandarin language skills are required for communication within the China Team, the US based Headquarters as well as to customers in China.
- Your profile is rounded off with passion and ability to identify and solve technical problems in an independent way of working as well as while being part of a global team. You always show your positive attitude, excellent communication skills, self-motivation and engagement for your profession.
职能类别:FAE 现场应用工程师
公司介绍
诺万特科技(苏州)有限公司由英国西风公司于2002年6月在苏州工业园区注册成立,现为Novanta在中国的总部,目前生产/销售的主要产品有:WESTWIND 空气轴承、MicroE光学编码器、CT振镜头、SynradCO2激光器,Jadak热敏打印机等。
公司遵守国家和当地的各项法律法规,并为员工提供完善的福利、有竞争力的薪资及工作学习、发展的机会,欢迎优秀人才加入公司。
应聘邮件请以附件形式提供中英文简历。公司对所有应聘资料予以保密, 未安排面试人员的应聘资料恕不退还。
了解更多集团与产品的信息,请点击以下链接。
Novanta:http://www.novanta.com/
Westwind:http://www.westwind-airbearings.com/
Celeramotion:http://www.celeramotion.com/
CT: http://www.camtech.com/
Jadak:www.jadaktech.com
Synrad:http://www.synrad.com/
NDS:http://www.ndssi.com/
联系方式
- 公司地址:地址:span苏州