Field Technical Service Engineer
格雷斯中国有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质 贸易/进出口
职位信息
- 发布日期:2013-01-15
- 工作地点:广州
- 招聘人数:1
- 学历要求:本科
- 语言要求:英语良好
普通话熟练 - 职位类别:售前/售后技术支持工程师
职位描述
Job Duties:
1.Customer support/training:
1) Travel in the field, consulting with customers.
2) Conduct customer application training seminars
3) Provide equipment recommendations and engineering modifications to customers on proper handling and application of Darex products.
4) Support commercialization of new/modified Darex products
5) Support customer innovation/packaging changes
6) Trouble shoots application issues with Darex products on customers, line.
7) Conduct in-depth analysis of customer production/quality and provide analysis and recommendations to customers.
8) Prepare and conduct customer trials for evaluation of Darex products.
--- Understands customer scale up protocols and Darex tools available to support them
--- Match Darex products with customer application conditions
--- Make recommendation/suggestions to customers for application best practices
2.Support Product Management/Application Development/PRISM/OpTech:
1) Evaluate application performance of new Darex products/product modifications.
2) Ensure "voice of customer"is well understood by PRISM team. Take active role in finding "Alpha" customers and supporting trials and joint testing for new products
3) Provide input to R and D, to optimize existing products, develop new products.
4) Provide feedback from customer trials to MARTECH and PRISM
3.Technical Expertise :
1) Support/train Darex Sales organization
2) Provide recommendation on equipment set up/ expansions, bulk handling systems, application conditions
3) Present papers at Technical seminars, highlighting merits of Darex products
4.Interacting with Product Stewardship,Supply Chain and Manufacturing:
1) Ensure all trials adhere to Grace standards of product stewardship, and EH&S regulations.
2) Assist manufacturing and supply chain with process development/ scale up, productivity efforts (including RM depletions).
Skills and Abilities:
1.Engineering degree, mechanical engineering preferred.
2.Good mechanical skills
3.Comfortable interacting with customers and with all levels of the customer organization (mechanics to plant manager). Flexible and adjustable to customers, needs, perseverance, influence/ and persuasion.
4.Good communication and presentation skills
5.General knowledge of chemistry and statistics desirable. Six Sigma experience desired
6.Comfortable as self starter and able to work independently and work as part of a team
7.Good organizational and analytical skills.
1.Customer support/training:
1) Travel in the field, consulting with customers.
2) Conduct customer application training seminars
3) Provide equipment recommendations and engineering modifications to customers on proper handling and application of Darex products.
4) Support commercialization of new/modified Darex products
5) Support customer innovation/packaging changes
6) Trouble shoots application issues with Darex products on customers, line.
7) Conduct in-depth analysis of customer production/quality and provide analysis and recommendations to customers.
8) Prepare and conduct customer trials for evaluation of Darex products.
--- Understands customer scale up protocols and Darex tools available to support them
--- Match Darex products with customer application conditions
--- Make recommendation/suggestions to customers for application best practices
2.Support Product Management/Application Development/PRISM/OpTech:
1) Evaluate application performance of new Darex products/product modifications.
2) Ensure "voice of customer"is well understood by PRISM team. Take active role in finding "Alpha" customers and supporting trials and joint testing for new products
3) Provide input to R and D, to optimize existing products, develop new products.
4) Provide feedback from customer trials to MARTECH and PRISM
3.Technical Expertise :
1) Support/train Darex Sales organization
2) Provide recommendation on equipment set up/ expansions, bulk handling systems, application conditions
3) Present papers at Technical seminars, highlighting merits of Darex products
4.Interacting with Product Stewardship,Supply Chain and Manufacturing:
1) Ensure all trials adhere to Grace standards of product stewardship, and EH&S regulations.
2) Assist manufacturing and supply chain with process development/ scale up, productivity efforts (including RM depletions).
Skills and Abilities:
1.Engineering degree, mechanical engineering preferred.
2.Good mechanical skills
3.Comfortable interacting with customers and with all levels of the customer organization (mechanics to plant manager). Flexible and adjustable to customers, needs, perseverance, influence/ and persuasion.
4.Good communication and presentation skills
5.General knowledge of chemistry and statistics desirable. Six Sigma experience desired
6.Comfortable as self starter and able to work independently and work as part of a team
7.Good organizational and analytical skills.
公司介绍
Grace is a leading global supplier of catalysts; engineered and packaging materials; and specialty construction chemicals and building materials. The company's three industry-leading business segments—Grace Catalysts Technologies, Grace Materials Technologies and Grace Construction Products—provide innovative products, technologies and services that improve the products and processes of our customer partners around the world.
For interested candidates, please apply positions via web-link:
https://grace.com/en-us/careers/Pages/open-positions.aspx
For interested candidates, please apply positions via web-link:
https://grace.com/en-us/careers/Pages/open-positions.aspx
联系方式
- 公司地址:上班地址:晏家街道齐心大道28号