武汉招聘

- Maintain the major customers, improve customer satisfaction, find new routes and new customers among existing customers, and ensure the GP growth of the department

- As the main contact window for major customers, maintained customer relations, mastered the shipment plan and production changes of customers, actively cooperated with other departments, played the coordination function, and ensured the safe and accurate transportation of goods to customers' satisfaction.Deal with customer complaints, put forward solutions to problems and Suggestions for improvement, and give rectification opinions or new requirements to operations, documents and their supervisors to improve customer satisfaction

- Regularly arrange visit plans and maintain key customers-

- Grasp the information of competitors

- Master payment days and accounts of big customers

- Develop new routes and new customers among existing key customers and problem customers

- Customer service support of operation department

- Familiar with operation department process and company operating system

- Assist operation department to arrange customer visit plan regularly

- Assist operation department to deal with problems between customers

- more than 2 years experience in customer service

- fluent in listening, speaking, reading and writing

a. hartrodt translates into expertise in all facets of international door-to-door transportation by air and sea, ranging from the smallest piece of freight to capital equipment and 'project' cargo.
Founded in 1887 in Hamburg, Germany as an international freight forwarder, a.hartrodt is still privately owned and managed by a partnership.

a.hartrodt is operating worldwide with a staff of more than 950 providing a full range of international freight forwarding services for import and export.

Our reputation is based on key elements of competent and enthusiastic personnel, supported by progressive and innovative information systems, ensuring the most efficient service to our customers.

Our services are worldwide freight forwarding by sea and air (IATA agent) sea- / air-groupage services sea- / air-container services sea- / air-customs brokerage, warehousing, insurance (marine / local transport) sea- / air-door to door services sea- / air-project services including large industrial projects other ancillary services connected with international transport