武汉招聘

工作职责:
1. Lead customer satisfaction for specific customer (s) driving corrective action and continual improvement.

2. Attend Tier III meetings communicating all issues related to customer, process and supplier

3. Communicates all customer specific requirements to the different functions within HTT, be the face of HTT with the customer.

4. Successfully interface with the customer’s Supplier Quality Engineer and others concerned within HTT quality. Must have experience and competency to work on a peer level with customer personnel. Responds quickly and effectively to customer issues and requests.

5.Track & report key customer quality metrics (e.g. PPM, 8D/CAR response) keeping internal data aligned with the customer’s view.

6.Lead 8D/CAR teams to contain and permanently resolve quality issues according to customer expectations for response time and technical rigor. Works with and across functions as needed for issue resolution. This responsibility requires a strong knowledge of all production lines and controls related to assigned customer.

7. The CQE must use all the available tools, FORMs, templates within the QMS to drive and track improvements.

8. Responsible to achieve factory quality metrics for end items, intraco and overall.

9.Support PEP phase 5-8 projects. Responsible for preparing and/or approving customer and internally required quality deliverables such as, PPAP, ECN, etc..

10. In conjunction with NPI Engineer and Program Manager, the CQE is responsible from Quality side for the pilot runs of new launches, assuring that proper controls are in place.

11 Quality’s primary approver of ECN’s that will impact the plant – communicate to plant in Change Management reviews.

12.Obtains customer approvals (i.e. homologation) as required for changes to products, processes and/or suppliers. (PCN process)

13. Assures that all customers required quality documentation is completed and stored in applicable systems for retrieval and audit as needed.

14. Supports customer field
任职要求:
1.University education majored in mechanical engineering or industrial engineering

2. 3 - 5 years relevant working experience as a Customer Quality Engineer working with large OEM’s preferable

3. Experience in manufacturing processes with emphasis on process design and process validation

4.Experience in process improvement, statistical techniques for process improvement, development of PFMEA's, Control Plans, Gage Plans

5.Excellent knowledge of APQP/PPAP/FMEA/SPC/MSA

6. Validation Studies, Corrective Action and Mistake Proofing

7.Good understanding of GD&T and reading of engineering drawings

8.Experience in assembly and machining processes with focus on process control and elimination of defects

9. Experience in Lean Manufacturing and application for reduction of defects and waste - ability to proactively work with manufacturing engineering to improve processes, maintain stability with focus on zero defects to our customers and reduction of waste and scrap internally

10. Experience in Quality Systems TS16949 preferable

微信分享