武汉招聘

JOB PURPOSE AND SCOPE:

CRM

- Customer information input into CRM System and continuous improve customer database completeness and accuracy

- Run regular CRM report as required by CRM department and store manager

- Follow up with shop sales associate on shop CRM activities implementation

- Provide updated CRM information to the shop sales team

- Generate the potential customer list for marketing event as required

RIS

- Input sales record into the RIS system and ensure the accuracy

- Ensure correct stock transfer RIS system and updated record on time

- Operate merchandise transfer in & out on schedule and keep record

- Keep shop inventory book updated

- Run RIS report as required by Shop Manager

- Prepare sales analysis report per Shop Manager’s requirement

Deposit Management

- Complete deposit report and ensure the accuracy of the report

- Keep deposit report updated and accuracy

- Check discrepancy of RIS turnover and landlord report

File Management

- Setup a clear filing system in the shop and ensure all the documents are properly filed

Customer Service

- Receive shop phone calls in company standard manner

- Greet customer in standard manner when customer enter the shop

Responsibility as the Cashier

- Ensure cash management on-site to comply with company policy

- Cooperate with local bank to handle cash in and out from company account

- Monitoring all invoices released based on laws and policy

- Cooperate with local tax authority to do the invoice buy and declare

- Submit monthly tax report to local tax authority after got the approved report from office

- Prepare & monitoring daily sales reports are prepared on time and matched with RIS

MAIN LINKS REQUIRED BY THE ORGANISATIONAL PROCESS:

-Store Manager

-Shop Sales Associate

-Accounting/EDP/Logistic department

SKILLS & EXPERIENCE:

- Precise and pay attention to details

-Proactive to keep store manager updated in shop operation issues

-Team work to support sales associate to achieve excellence in customer service and sales target

- Good communication skills and customer centric

- Accountant certificate for own license shop is preferred

上海天拓人才服务有限公司成立于2001年.做为国内时尚业主要的人力资源机构, 我们专注于服务世界著名的一线奢侈品牌零售商(包括LVMH,历峰集团,PPR等)，目前我们的业务覆盖全国:包括上海，北京，杭州，沈阳，哈尔滨，广州，南京，成都，重庆，苏州等城市。我们的团队年轻有活力,我们为品牌提供优质的服务,也为员工提供良好的学习,晋升空间.