武汉招聘

Position: Learning Partner

Line of Business: Disney English

Reports to： Language Learning Director (LLD)

Disney English Mission

Our mission is to transform children’s learning by combining immersive content, innovative technology, and engaging teaching methods that inspire children to confidently communicate with the world in their own voice.

Job Purpose

Disney English Learning Consultants support Foreign Trainers in instructing children ages 2-12 at our Language Learning Centers throughout China. Consultants will use an innovative and immersive Disney program, leveraging Disney’s beloved characters, stories, songs, animation and other materials, to provide a highly engaging and effective premium learning experience.

· Be part of a guest-focused team anchored around the 4 standards of Disney quality: Safety, Courtesy, Show and Efficiency.

· Contribute to a positive, collaborative and service-focused work environment.

· Comply with academic standards and successfully deliver Disney English Content to ensure learning results in line with company targets.

Direct Line Reports: N/A

Key Responsibilities:

Academic Delivery

- Become proficient in effectively delivering the Disney English interactive content including associated technology.

- Prepare, prior to the start of each class, and be able to effectively use lessons, realia, print materials and supplemental materials.

- Follow prepared content and lesson plans using appropriate methodology and developmentally appropriate teaching practices to enhance each lesson.

- Deliver up to 25 hours per week of ongoing, regularly scheduled classes.

- Continuously assess and find ways to improve the performance of learners as they advance through his/her lessons.

- Prepare and assist with educational valuable Clubhouse Activities before classes.

- Deliver both formal and informal assessments and progress reports throughout the program and maintain learner records.

- Work with Foreign Trainers to ensure classes are run efficiently and start and end as scheduled.

- Lead remedial classes for low scoring learners and customize the lesson in order to support their learning needs.

- Maintain high quality of academic delivery in his/her own classes ensuring consistently high standards.

- With Foreign Trainer, participate in accurate placement of learners in the Disney English program by delivering Placement Assessments.

- Check each learner’s homework during class time each week and make corrections as needed.

- Provide coverage for classes in times of trainer sickness or absence.

- Attend weekly meetings with the LLD to communicate all pertinent student and classroom management issues.

- Provide excellent classroom management, in terms of child care and dealing with emergencies and/or unforeseen circumstances that require immediate attention.

Parent Care

Learning Consultants are responsible for the Parent Care Program and play a critical role in the engagement with our parents to improve their child’s experience, learning progress and overall satisfaction.

- Establish and maintain Parent Care communication regarding learner’s progress by means of the Trainer/Parent Portal and ongoing communication during performances, phone calls, Parent-Trainer Conferences and Unit Report Cards.

- Place phone calls to parents or face-to-face communication a minimum of twice per term for each learner in order to update parents on their child’s learning progress, communicate center information and updates, answer parents questions and handle concerns.

- Keep diligent records of all parent communication in the Parent Care binder, including learner’s attendance, soft skill development, and general progress notes to discuss with parents.

- Responsible for regularly updating parent/trainer connection website with information on learner’s weekly attendance, progress, assessment results, photos and audio recordings.

- Schedule all Parent-Trainer Conferences, Make Up Classes and Remedial Classes. Provide both oral and written translation as needed during class and throughout the center.

Business Responsibilities

- Through the delivery of guest service excellence and measurable academic results, and support of the sales process, ensure that Center performance goals are met through new learner enrollment and existing learner renewals.

- Understand the center business objectives.

- Participate in or deliver a variety of English Language Learning events as scheduled by the LLD, including but not limited to Demos, Referral Events, Center Events, Make Up Classes, Parent Seminars and New Parent Orientation Meetings.

- Regularly attend and participate in staff meetings and take part in professional development sessions.

Safety and Security

- Participate in regular safety and security training and drills, understand and execute the center’s Emergency Response Plans.

- Report any safety or security-related incidences in an accurate and timely manner through the appropriate channels.

Service and Operational Standards

- Together with all center cast members, create an engaging, service-focused environment where the needs of the learners come first.

- Adhere to Disney English operational standards, system compliance, and DE teaching methods.

- Follow the Master Schedule for working hours and teaching hours.

- Work closely with the Sales and Operations Teams on a daily basis to ensure smooth center operation.

- Provide basic child care services to individual children or to groups of up to 8 two-year-olds, 12 three-year-olds, or 15 four to twelve-year-olds.

Main KPIs (including but not limited to)

• Learner Renewal Rate
• Average Learner Assessment Score
• Speak with every parent twice per term

Job Qualifications:

· Bachelor’s degree required; majored in education preferred

· Ideally have at least 1 year experience working with children

· Very strong English and Standard Chinese language speaking and translation ability

· Creativity and excitement to bring a unique personality to the Disney English classroom including talents in music, art, and performing arts

· Able to stand for extended periods of time, squat and bend. Frequent lifting of one to five pounds and occasional lifting of up to 15-19 K.G. is required

Core Skills:

• Relate to and engage young learners in an English Language environment
• Ability to thrive in a fast paced, demanding environment, flexible to change and able to manage multiple priorities

· Commitment to delivering high quality customer service

· Work well independently and in a team

· Build strong relationships internally with colleagues and externally with parents and guardians

· Have high personal integrity and credibility

· Professionalism in oral and written communications

· Resourceful, with creative problem solving skills

Functional Skills:

· Ability to work in a diverse team of both foreign and local cast members

· Strong understanding of service and experience

· Proficient in Microsoft Word, Excel, PowerPoint and other software systems, including Notebook

作为享誉世界超过80年的家庭品牌，迪士尼最经典的故事和广受欢迎的卡通明星给全球的孩子和家长带来了无限的欢乐。
过去的25年里，华特迪士尼公司制作出版了大量适合不同年龄儿童得英语教学内容，并以专业的态度和热情相继推出英语教学课程。给孩子们的英语学习带来了无限乐趣。

国内外知名的英语教育学家，儿童早教专家以及由作家，艺术家和格莱美提名音乐家组成的教程编写团队，共创世界领先教程，奠定了踏实的教学基础。

走进梦幻般的大楼，就已踏入迪士尼奇妙世界。以迪士尼故事命名的主题教室中，先进的遥控触摸屏和故事情景投影科技将孩子带入迪士尼经典故事，和他们喜欢的卡通朋友一起探索神奇的英语世界。

以歌曲、逻辑、游戏、空间等独创性学习，打开孩子的“潜能之门”，激活“语言中枢”，流利英语脱口而出，同时大幅度提高孩子的自信心，沟通能力和全球视野等综合能力。

为了带给孩子们纯正地道的英语，迪士尼选拔了一支拥有优秀教育背景和资质的外教团队。经由美国哥伦比亚大学教师学院的专业培训，所有外教均获得TEFL-C的高级英语培训证书。

辅导书，游戏卡，英语歌曲以及家长和孩子的在线课堂等一系列奥妙无穷的课后家庭互动学习，迪士尼鼓励孩子在家中与您一起分享英语乐趣，进一步提高英语驾驭能力。

As the leading family brand in the world, Disney has been entertaining children and their parents with timeless stories and beloved characters for more than 80 years.

Over the last 25 years, the Walt Disney Company has also become a recognized educational provider by developing globally successful English Language Learning materials, producing countless educational programs and delivering classroom programs with unparalleled professionalism and enthusiasm.

Disney’s curriculum has been developed with the support of an advisory board of world class academics, including internationally recognized English Language Learning Specialists and early childhood development experts. They are joined by an unparalleled content development team comprised of curriculum writers, artists, and musicians, including Grammy Award nominated songwriters, along with other experts from inside and outside China.

Engaging child-friendly content, fantastic learning environment and the Disney English Magic Theater using innovative interactive white boards with projection technology imerses children in “authentic” learning experiences by bringing them on an adventure within Disney’s timeless stories and alongside their favorite characters.

Given that all children have their own strengths and unique ways of learning, Disney has created an innovative approach that will leverage these inherent strengths to help all children learn confident and proficient English.

Disney English hires only experienced teachers with excellent educational qualifications each of whom are provided with TEFL-C training and certification, a program developed in association with Teachers’ College of Columbia University. With the help of our trainers, your child will learn authentic English with an accurate native accent.

Our program encourages children to interact, learn and have fun with their parents and friends using our rich supplementary materials, including activity books, game boards, brand new Disney English music, our parent and student online “Home Connection” portal and much more. At Disney English, learning does not stop at the classroom door.

如果您想加入到华特迪士尼大家庭，请您关注公众号“迪士尼Disney中国招聘“ 华特迪士尼招聘团队为您准备了实时更新的职位信息、迪士尼员工故事分享、职场tips、迪士尼福利大揭秘、最新的行业信息，还有互动活动大礼等着你。迪士尼的故事里，有你更精彩 。如果您对我们的职位有兴趣，可以登录浏览和投递我们的职位https://jobs.disneycareers.com/