武汉招聘

职位描述：
Mission:
? Deliver and organize goood on-site services to customer
? As the 1st window and interface of th customer, manage the customer issues, maintain good relationship with customers and drive the service business.

Job Descriptions
? Oversee all service activities in Wuhan. Arrange manpower to meet customer requirements on pump installation, replacement and trouble-shooting.
? Actively follow up all service business related cases (PO, Acceptance) on timely basis.
? As the main contact window with customer, manage customer relationship, report and escalate all service issues to FSM.
? Deliver on-site service to XMC and other customers in Wuhan, support other sites if needed.
? Provide daily install base inspection and maintenance; ensure reactive action in case of emergency situation.
? Analyze and manage requests by customers, report issues and collect the data as required by the management team.
? Ensure security stock of on-site back-up pumps, monitor and manage repair flow on a regular basis.
? Ensure all health and safety requirements being respected.
? Finish ad hoc projects assigned by supervisor.
? Willing to travel on business.
? Training at different sites during the first a couple of months

Qualification
? Education: College Degree or equivalent, specialized in mechanical or electrical engineering
? Working Experience: More than 5 years’ customer service experience, preferable in semi-conductor FAB
? Language: Decent written English skill 举报 分享

普发真空技术（上海）有限公司成立于2007年10月。公司位于上海浦东杨高南路由由世纪广场内。
普发真空技术（上海）有限公司是德国PFEIFFER VACUUM GMBH公司投资的全资子公司。母公司德国普发真空是一家拥有超过120年历史的真空部件制造商。普发公司于1958年发明了涡轮分子泵，在真空界建立了令人瞩目的里程碑。现在公司产品系列涵盖了各种旋片泵，干泵，罗茨泵，涡轮分子泵，氦气质谱检漏仪，真空规，四级质谱仪等产品以及其它真空配件和综合真空系统。
为了给客户提供更好的真空解决方案，公司总部于2009年收购了德国Trinos公司；2010年底，德国总部普发真空又收购了总部位于法国的阿尔卡特朗讯旗下的Adixen真空技术部门。二次完美合并，使普发真空成为真空科技的领先企业，我们对每种真空应用都有着完美的解决方案。在我们的工作中，质量和全球性的服务网络一直扮演着决定性的角色。凭借出色的产品以及遍布全球的销售和服务网络，我们一直陪伴着我们的客户一起发展。