武汉 [切换城市] 武汉招聘武汉客服及技术支持招聘武汉售前/售后技术支持工程师招聘

应用工程师/Application Engineer

菲亚德工具贸易(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:原材料和加工

职位信息

  • 发布日期:2017-08-01
  • 工作地点:上海-杨浦区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:大专
  • 语言要求:英语 良好 普通话 精通
  • 职位月薪:0.8-1万/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Essential Duties and Responsibilities:
主要的工作职责:
1.As technical contact window, provide product application technology and solution to internal and external;
作为技术联系的窗口,向公司内、外部提供产品应用技术和解决方案
2. Be able to conduct customer application trial and report independently;
能独立完成常规客户产品的应用性实验及书面报告
3.Testing products for application performance and make the report;
测试产品的应用能力并做好书面报告;
4.To receive and help solve all kinds of products technical problems encountered by customers and colleagues, follow up and make feedback in time.
接收和协助解决客户遇到的各类产品技术问题,跟进并及时做出反馈
5.Communicate with customer and help to improve their existing process;
与客户进行技术交流,帮助客户进行工艺改进
6.Collect industry related information and classify.
收集业内相关信息并归类
7.Coordinate case study and promote the application model (≥2);
整理应用案例并推广典型应用(≥2个案例)
8.Provide all reports, data, such as weekly work plan/report, etc.;
快捷准确并按公司的需求提供所有报告、数据,如周工作计划/报告等
9.Support sales and provide technical training to customers;
支持市场和销售,为客户提供相关技术培训;
10.Responsible for after-sales service and handle complaints from PFERD customers;
为客户提供产品的售后服务和处理产品质量投诉;
11. Other tasks assigned by leader.
部门领导安排的其他工作。
 
Education background/ work background:
教育背景/工作背景:
1. College degree or above, Engineering is preferred.
大专以上学历,工科优先。
2.  Excellent written and verbal skill in English, good computer operation skills, second language as plus.
良好的英语听说读写能力及计算机操作技能 ,懂第二外语者优先。
3.3 years or above working experience in relevant industry of Abrasives, tools, mechanical, metal processing is preferred.
3年以上工作经验,磨具磨料、工具、机械、金属加工等相关行业优先。
 
Qualifications:
任职资格:                                  
1.Good team-working spirit and capability of working independently;
有团队精神及独立工作能力;
2.  Careful, patient, friendly, “can do” and flexibility working attitude;
做事认真,耐心,友好,“可以做”和有弹性的工作态度;
3. Strong initiative and learning willingness;
较强的主动性和学习精神;
4. Communication skills, service oriented and strong sense of responsibility;
良好的沟通及服务技巧,有责任心;

职能类别: 售前/售后技术支持工程师

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公司介绍

公司简介
Company Profile

Our vision 我们的愿景
We are an independent family-owned enterprise manufacturing surface machining and material cutting products, predominantly for use in hand-held power tools.
我们是一家独立的家族企业,生产和制造表面加工和材料切割工具,特别在手持动力工具上使用的表面加工和材料切割的工具。
Due to our leadership in product development and manufacturing technology, PFERD brand products are positioned in the high-quality segment. They are sold in key markets worldwide through our own distribution organizations with the aim of ranking among the leading three suppliers in each market.
我们拥有产品开发和制造的领先技术,PFERD品牌等同杰出一流质量的工具。我们的产品通过分布在全球的经销机构进行销售,并以成为每个细分市场前三名的供应商为目标。
We cooperate in a spirit of partnership with our sales partners, users of PFERD tools, and with our supplier base.
我们和我们的销售伙伴,使用者,以及供应伙伴建立了良好的合作关系。

Our company 我们的公司
AUGUST RüGGEBERG was established in 1897. Today, marketing its products under the PFERD trademark, the company is considered a global leader in quality and performance, supplying a broad system range of rotary tools for producing finishes ‘from coarse to mirror polished’ to the metalworking industry.
德国奥古斯特吕格贝有限责任两合公司成立与1897年,使用PFERD品牌作为其产品的商标。今天,我们公司已经被认为是全球优质工具的领导厂商,可以为金属加工工业提供“从粗加工到镜面抛光“的全系列产品。

Facts and figures 公司分布
n 1,900 employees 拥有员工1900名
n 5 domestic and international manufacturing sites: 5个工厂分布在德国,西班牙,美国和南非
Marienheide and Hermeskeil (Germany)
Vitoria (Spain), Milwaukee (U.S.A.), Johannesburg (South Africa)
n 17 international sales companies: 17个国际销售公司分布在五大洲
Australia, Austria, Belgium, Brazil, France, India, Italy, Netherlands, Mexico, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, U.K., U.S.A.
n 5 sales offices in Germany 5个德国本土销售办事处
n international PFERD agencies operating to high performance standards in more than 100 countries 遍布全球100多个国家的经销代理公司和机构
n 1 Representative office in Shanghai (China) 1个代表处在中国上海
 
Products are sold via retailers as well as directly to industrial end users and professional craftsmen. More than 200 PFERD sales consultants are at work worldwide to provide application support to PFERD customers in the above markets.
我们的产品通过各地的经销商和直接销售给我们的客户。超过200名销售顾问为全球的客户提供技术支持服务。
 
Key PFERD product groups 核心产品分类
n Abrasive cut-off wheels and reinforced grinding wheels 砂轮切割片和加筋研磨砂轮
(for using in handheld and stationary equipment) (可用于手持和大型切割设备)
n Fine-grinding and polishing tools 精细研磨和抛光工具
n Tungsten carbide burrs, HSS and tool steel rotary cutters, hole saws, hole cutters 碳化钨旋转锉刀,高速钢和工具钢旋转锉刀,开孔器及配件
n Mounted points 带柄磨头
n Diamond and CBN files, grinding tools and cut-off wheels 超硬金刚石和立方氮化硼锉刀,研磨工具和切割片
n Industrial power brushes 工业用强力钢丝轮(刷)
n Power tools (air powered, electric and flexible-shaft types) 工业级驱动工具(气动,电动,软轴)
n Machinist’s files, sharpening files, rasps, precision files 机工锉刀,磨锐锉刀,粗锉和精密锉刀
PFERD offers solutions to many machining problems, including “critical” special material applications such as stainless steel, high temperature resistant alloys, nonferrous metals and fibre-reinforced plastics.
PFERD可以提供关于机加工问题的各种解决方案,包括“危急的”特殊材料的应用,如:不锈钢,抗高温合金,有色金属和加强纤维结构的塑料。

Strategic partnership 战略合作伙伴
In 1995, AUGUST RüGGEBERG acquired 35% of the share capital of VEREINIGTE SCHMIRGEL UND MASCHINENFABRIKEN AG (VSM) of Hannover.
1995年,我们总公司收购了VEREINIGTE SCHMIRGEL UND MASCHINENFABRIKEN AG (VSM) of Hannover公司35%的股份。
This investment highlights the special importance of the fine-grinding and polishing tool range for the future development of our company.
这个投资大大提升了我们发展精细研磨和抛光工具的能力。
Both companies rate this partnership between PFERD and VSM as highly successful at the sales, development and purchasing level and consider it a key strategic objective to deepen and intensify their co-operation further.
双方公司都认为此次战略合作在销售,发展和采购等各方面都取得了巨大的成功,并认为这是加深加强今后双方合作的一个关键战略目标。

Quality takes priority at PFERD! 我们是一流品质之首选!
By quality we mean the most advanced, cost-efficient and individualized solution to our customers’ application needs - outperforming our competitors.
所谓的高品质,是指我们会提供最先进的,最具有成本优势的产品,以及专为客户提供的应用解决方案。这些服务将远远超过我们竞争对手可以提供的。
The company has been ISO 9001 certified since November 1994.
我们公司从1994年11月起,一直按照ISO 9001的要求进行管理。
 
PFERD Marketing 我们的市场营销
means the “serious and open determination to satisfy the customer”.
意味着:认真坦诚地满足客户的需求

联系方式

  • Email:candy.tian@pferd.com
  • 公司地址:地址:span上海市杨浦区长阳路2555号2号楼