武汉 [切换城市] 武汉招聘武汉客服及技术支持招聘武汉售前/售后技术支持工程师招聘

Flux Engineer

维苏威高级陶瓷(中国)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2017-05-26
  • 工作地点:苏州
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:大专
  • 语言要求:英语 熟练
  • 职位月薪:0.5-1万/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Key Result Areas:
1) Provide technical support to customers
2) Report on product problems experienced on the field and perform trouble shooting and failure analysis and drive a solution internally and externally
3) Follow trials of new products
4) Assist in technical seminars to the key customers.
5) Provide comprehensive trip reports on all customer visits including assigned actions and targeted completion dates.
6) Collaborate with the appropriate steel plant personnel to provide technical solutions to customers
7) Must have excellent customer relations skills and must be able to deal with customer complaints/requirements professionally.
8) Monitor and report on competitive activity
9) Collect monthly product consumption
10) Monitor flux performance, including sales activity and support products promotion
11) Develop new business and increase product penetration, increase sales revenue
12) Needs to be familiar with Vesuvius products and working environment in order effectively make the best contribution to the business.
13) Willing to travel frequently, >60% of time, in all China.

Qualifications:
Minimum of a Bachelor Degree in a scientific field. A degree in Metallurgy, Materials Science and Chemical Engineering are a plus

Experience:
Minimum of 5 years of experience in steelmaking or related field. Knowledge of Vesuvius products and organization is a plus

Knowledge:
? Understanding of the steelmaking processes and particularly of the continuous casting process. Understanding of Ingot casting process is a plus.
? Familiarity with technology of fluxes used in the continuous and ingot casting of steel and familiarity with refractory technology
? Understanding of the interaction between steel, fluxes and refractories.

Skills & Behaviour:
? Broad based analytical skills to evaluate root cause of issues occurring.
? Inquisitive minded to “think outside the box”.
? Hands on approach, prepared to spend as much time as necessary at our customer locations, in order to be able to effectively complete a project.
? Occasionally the job may be physically demanding requiring to lift fairly heavy weights, long periods of standing, stair climbing etc. as in keeping with our customer plants.
? Willingness to make technical presentations in front a large audience, when necessary.
? The ability to work with people at many different levels within Vesuvius and our customers will be needed. Often keen diplomatic skills are needed.
? Must speak Chinese and English.
? Being able to travel extensively within China.
? Can tolerate an odd working schedule.

Problem Solving & Complexity:
In addition to the necessary technical skills the person will need to understand both formal and informal problem solving. Sometimes the work involves going down uncharted paths and a high level of persistence may be required.

职能类别: 售前/售后技术支持工程师

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公司介绍

英国维苏威集团在服务于钢铁、铸造和玻璃工业耐火材料制造方面居世界领先地位。维苏威公司在全世界30个国家有70个生产性公司、50多个销售代表处及10,000多名员工。目前维苏威在中国有14个生产/销售场所,员工逾3000人。


维苏威高级陶瓷(中国)有限公司,是英国维苏威集团投资的全资子公司,于1998年正式投产,坐落于苏州工业园区星明街221号。百分之八十的产品销往国内的钢厂如宝钢、首钢、武钢、鞍山、本溪、包头、济南、梅山等。百分之二十的产品销往澳大利亚、韩国、印度尼西亚、马来西亚等国家。

维苏威赛璐珂陶瓷(苏州)有限公司成立于2002年,位于苏州工业园区唯亭镇。维苏威的玻璃产品为玻璃工业提供:用于玻璃熔炉衬里的熔融浇涛砖,用于浮法玻璃的锡槽砖、过渡辊及退火窑辊,平板玻璃水平钢化炉用赛璐珂陶瓷辊。许多产品也用于玻璃窑炉的构造中。主要客户有:平板玻璃和玻璃容器制造业,汽车工业、建筑业、特殊光学和实验室仪器的安全玻璃成形,以及电视和电脑的显像管制造。

维苏威铸造材料(苏州)有限公司成立于2006年,位于苏州工业园区唯亭镇。2008年成功收购铸造材料福士科集团。铸造事业部致力于为钢铁冶炼和有色金属冶炼工业提供质量优越的产品和贴身周到的服务。


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简历请发至邮箱:recruiting.china@cn.vesuvius.com

联系方式

  • Email:recruiting.china@cn.vesuvius.com
  • 公司地址:苏州工业园区星明街221号 (邮编:215021)