Field Service Engineer
百通赫思曼网络系统国际贸易(上海)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:通信/电信/网络设备
职位信息
- 发布日期:2017-02-09
- 工作地点:北京
- 招聘人数:2人
- 工作经验:5-7年经验
- 学历要求:大专
- 语言要求:英语
- 职位月薪:1.5-2万/月
- 职位类别:售前/售后技术支持工程师
职位描述
职位描述:
This main job for this position is to providing hardware and software technical support to customers, and onsite commissioning and installation of GrassValley broadcast products. The services role requires hands on implementation, with an ability to review the workflow and system designs. While the support role requires to taking owner of the issues might arise after the system deployed and closely follow up the case until the case has resolved. You will also need to interact with Sales, Engineering, System Integrators and other Service representatives to address issues to help drive jobs to success.
This role primary focus on infrastructure, routers, switchers, master control system and monitoring system, knowledge with broadcast automations system is preferable. Experienced in system integration and large project implementation and will be highly considered.
Job details:
? Must be highly customer focused.
? Must be flexible and easily able to adapt in a rapidly changing environment.
? Support projects as assigned and ensure successful implementation.
? Establish and maintain good working relations with customers and dealers. Raise critical issues to L2 support, service manager and project manager as required.
? Define potential product and/or customer application quality issues. Help to resolve those via call centre, field engineering or cross function team.
? Work together with other field engineers across the regions
? Deliver customer training on various products when required.
? Must have exceptional organizational skills and be able to multitask.
? Must have strong follow-up and administration skills.
? Assist operationally on more complex installations.
? Work together with local sales team on system proposals.
? Have an open eye. Provide information on possible sales opportunities.
Required Skills & Competencies
? Diploma / Bachelor's degree in Electronics Engineering, Broadcasting or related field.
? Minimum 5 or more years’ experience in broadcast equipment system design, installation, configuration and integration.
? Possess extensive working experience in production and playout solutions, either with manufacturers/system integrators, or with TV stations.
? Knowledge of the principles and practices of broadcast engineering.
? Knowledge of principles of digital and analogue communication systems.
? Knowledge of the usage, design, installation and maintenance of technical broadcast systems.
? Negotiating and influencing skills are required to work through others not directly managed.
? Ability to converse and read in English and Mandarin is strongly preferred.
? Able to travel within China and APAC region. Frequent travel is required.
This hiring is for Grass Valley, a Belden brand.
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This main job for this position is to providing hardware and software technical support to customers, and onsite commissioning and installation of GrassValley broadcast products. The services role requires hands on implementation, with an ability to review the workflow and system designs. While the support role requires to taking owner of the issues might arise after the system deployed and closely follow up the case until the case has resolved. You will also need to interact with Sales, Engineering, System Integrators and other Service representatives to address issues to help drive jobs to success.
This role primary focus on infrastructure, routers, switchers, master control system and monitoring system, knowledge with broadcast automations system is preferable. Experienced in system integration and large project implementation and will be highly considered.
Job details:
? Must be highly customer focused.
? Must be flexible and easily able to adapt in a rapidly changing environment.
? Support projects as assigned and ensure successful implementation.
? Establish and maintain good working relations with customers and dealers. Raise critical issues to L2 support, service manager and project manager as required.
? Define potential product and/or customer application quality issues. Help to resolve those via call centre, field engineering or cross function team.
? Work together with other field engineers across the regions
? Deliver customer training on various products when required.
? Must have exceptional organizational skills and be able to multitask.
? Must have strong follow-up and administration skills.
? Assist operationally on more complex installations.
? Work together with local sales team on system proposals.
? Have an open eye. Provide information on possible sales opportunities.
Required Skills & Competencies
? Diploma / Bachelor's degree in Electronics Engineering, Broadcasting or related field.
? Minimum 5 or more years’ experience in broadcast equipment system design, installation, configuration and integration.
? Possess extensive working experience in production and playout solutions, either with manufacturers/system integrators, or with TV stations.
? Knowledge of the principles and practices of broadcast engineering.
? Knowledge of principles of digital and analogue communication systems.
? Knowledge of the usage, design, installation and maintenance of technical broadcast systems.
? Negotiating and influencing skills are required to work through others not directly managed.
? Ability to converse and read in English and Mandarin is strongly preferred.
? Able to travel within China and APAC region. Frequent travel is required.
This hiring is for Grass Valley, a Belden brand.
职能类别: 售前/售后技术支持工程师
公司介绍
百通赫思曼网络系统国际贸易(上海)有限公司
Belden Hirschmann Networking System Trading (Shanghai) Co.,Ltd.
Belden is a leader in end-to-end cable, connectivity and networking solutions that enable organizations to effectively deliver essential products and services in the world’s most demanding environments.
Belden has approximately 9,500 employees, and provides value for industrial automation, enterprise, education, healthcare, entertainment and broadcast, sound and security, transportation, infrastructure, consumer electronics and other industries.
Belden has manufacturing capabilities throughout Asia, North America and Europe and a market presence in nearly every region of the world.
Belden was founded in 1902, and today is a leader with some of the strongest brands in the signal transmission industry.
For more information, visit **************.
百通是端到端线缆、连接器和网络通信解决方案行业的领导者。如今全球化的环境下,客户对如何快速高效地提供必需的产品和服务提出了更为苛刻的要求,我们的服务令客户的组织获得这一满意的服务体验。
百通在全球有约9500名员工,并为工业自动化,商业楼宇,教育科研,医疗卫生,广播娱乐,安全报警,交通运输,公共基建,消费电子及相关领域提供优质服务。
百通的生产效能横跨亚洲,北美和欧洲,并在全球各个地区设有市场分部。
百通成立于1902年,如今旗下诸多著名品牌已成为信号传输行业中的领导者。
更多的信息,请访问我们的网站:*****************。
Belden Hirschmann Networking System Trading (Shanghai) Co.,Ltd.
Belden is a leader in end-to-end cable, connectivity and networking solutions that enable organizations to effectively deliver essential products and services in the world’s most demanding environments.
Belden has approximately 9,500 employees, and provides value for industrial automation, enterprise, education, healthcare, entertainment and broadcast, sound and security, transportation, infrastructure, consumer electronics and other industries.
Belden has manufacturing capabilities throughout Asia, North America and Europe and a market presence in nearly every region of the world.
Belden was founded in 1902, and today is a leader with some of the strongest brands in the signal transmission industry.
For more information, visit **************.
百通是端到端线缆、连接器和网络通信解决方案行业的领导者。如今全球化的环境下,客户对如何快速高效地提供必需的产品和服务提出了更为苛刻的要求,我们的服务令客户的组织获得这一满意的服务体验。
百通在全球有约9500名员工,并为工业自动化,商业楼宇,教育科研,医疗卫生,广播娱乐,安全报警,交通运输,公共基建,消费电子及相关领域提供优质服务。
百通的生产效能横跨亚洲,北美和欧洲,并在全球各个地区设有市场分部。
百通成立于1902年,如今旗下诸多著名品牌已成为信号传输行业中的领导者。
更多的信息,请访问我们的网站:*****************。
联系方式
- 公司地址:地址:spanHome base